PINGing Your IP Address | Axis Communications 2100 guide

42	Troubleshooting	AXIS 2100 User’s Guide

PINGing Your IP Address

By sending a packet to the specified address and waiting for a reply, the PING utility can determine whether a specific IP-address is accessible. It also provides a particularly useful method for confirming addressing conflicts with your AXIS 2100 on the network.

Follow the instructions below in association with Problems, Possible Causes and Remedial Actions, on page 43, and run the PING utility to troubleshoot TCP/IP problems on your network:

1.Disconnect your AXIS 2100 from the network.

2.Start a DOS window.

3.Type ping x.x.x.x, where x.x.x.x is the IP address of the AXIS 2100.

The subsequent replies as shown in the table below will provide an explanation as to the cause of the problem:

PING Reply	Interpretation and recommendation
bytes = 32 time = 2 ms	The IP address is already used and cannot be used again.
	You must obtain a new IP address.
destination host unreachable	The AXIS 2100 is not accessible within your subnet.
	You must obtain a new IP address.
request timed out	This IP address is not used by anyone and is available for use with
	your AXIS 2100.

Image 44

Axis Communications 2100 manual PINGing Your IP Address, Ping Reply Interpretation and recommendation

Contents

Live web images unleashed Quick Network Installation Procedure Axis 2100 User’s Guide Axis Network Camera User’s Guide Safety Notices Support ServicesAbout This Document Legal Considerations Table of Contents Overview Overview Features and Benefits Axis 2100 User’s Guide Overview Complimentary Software Axis 2100 User’s Guide Physical Description Physical DescriptionFront Panel Network Connector Rear Panel Connecting the Axis 2100 to a Mounting Assembly Assembling Your CameraChecking the Hardware Inventory Axis 2100 User’s Guide Assembling Your Camera Choosing Your Application Choosing Your ApplicationNetworking Applications Axis 2100 User’s Guide Choosing Your Application Picture frequency for Networking ApplicationsImage Compression Ratios Lighting Conditions Installation and Configuration Overview Viewing Images in a Custom-designed Web Sequentially Uploading Images to a Remote FTP Server Choosing Your Application Picture Frequency for Modem Applications ConfigurationModem Applications Proprietary ISP Dial-up Protocols Remote Imaging in a Custom-designed Web Uploading Images to Your Internet Service Provider ISP Choosing Your Application Axis 2100 User’s Guide Choosing Your Application Installing Your Camera on a Network Quick Installation ProcedureInstalling Your Camera on a Network ❶Note the Serial number Axis 2100 User’s Guide Installing Your Camera on a Network ❹ Attach the external Power Supply❺Wait for ARP reply and check Network indicator ❻Exit ping and check the installation Verifying the Installation From Your Browser Home Page for your Axis 2100 is now displayed Bootp Alternative Methods of Assigning the IP Address Using the Axis IP Installer Installing the Axis IP Installer Setting the IP Address with Axis IP Installer Using Bootp in Unix Mapping a Host Name to the IP Address Using Your Camera with a Modem Using Your Camera with a ModemUsing the Network Using the Null Modem Cable Axis 2100 User’s Guide Using Your Camera with a Modem Connecting Your Computer Using the Null Modem Cable Creating a Dial-up Networking Connection Refining the Dial-up Networking Properties Initiating the Dial-up Connection Adjusting the Camera Focus Adjusting the Camera FocusFocus Assistant Focus Quality Axis 2100 User’s Guide Adjusting the Camera Focus Focusing the Camera Under Stable Conditions Before you begin Adjusting the Camera FocusAXIS 2100 User’s Guide Replacing the Lens Axis 2100 User’s Guide Configuring Your Camera Configuring Your CameraConfiguration Using the Wizards Administration Tools Accessing the Tools Configuring Your Camera Tools Overview System Security Reinstating the Factory Default Settings User Access Rights Axis 2100 User’s Guide Troubleshooting Appendix a TroubleshootingFrequently Asked Questions PINGing Your IP Address Ping Reply Interpretation and recommendation Problems, Possible Causes and Remedial Actions Axis 2100 User’s GuideTroubleshooting Bytes = 32 time = 2 ms Focus Assistant, as described in Adjusting the Camera Updating the Software Obtaining Updated Software Upgrading the SoftwareAppendix B Updating the Software Appendix C The Unit Connectors Axis 2100 User’s Guide Unit ConnectorsSerial Connector Physical Connector Digital Output IO ConnectorDigital Input Connection Diagram for a Simple Door Switch Connection Diagram for an LED indicator Output Schematic Connection Diagram of the I/O and RS232 Connector Ooo Appendix D High Speed Services High Speed ServicesAvailable IP Addresses Routers and Firewalls Axis 2100 User’s Guide High Speed Services Appendix E Technical Specifications Technical Specifications Index IndexAxis 2100 User’s Manual Axis 2100 User’s Manual Glossary of Terms IP Internet-Protocol. See TCP/IP