259

View the version number of the BlackBerry Device Software on your device	248
Submit a Wi-Fi diagnostic report	248
Set options for Wi-Fi diagnostic reports	249
Synchronization	250
About synchronization	250
Reconcile email over the wireless network	250
Delete email on your device and in your email application on your computer	250
Synchronize organizer data over the wireless network	251
About synchronization conflicts	251
Manage email reconciliation conflicts	251
Manage data synchronization conflicts	252
About backing up and restoring device data	252
Empty the deleted items folder on your computer from your device	252
Troubleshooting: Synchronization	253
Accessibility options	254
About accessibility options	254
Screen accessibility options	254
Audio and phone accessibility options	255
Typing accessibility options	257
Calculator	259
Use the calculator	259
Convert a measurement	259
BrickBreaker	260
About BrickBreaker	260
BrickBreaker capsules	260
BrickBreaker scoring	261
Play BrickBreaker	261
Adjust the volume	261
Set the paddle speed	262
Word Mole game	263
Word Mole game basics	263
Single-player games	264
Multiplayer games	265
Troubleshooting: Word Mole	266
Glossary	267

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Blackberry 68001, NO_CARRIERCNETTORCH9800BLKATT manual 259

9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications

The BlackBerry 6800 series, including the notable BlackBerry Torch 9800, represents a significant milestone in mobile technology at the time of its release. Launched in 2010, the Torch 9800 was one of the first devices to combine a touchscreen interface with a physical QWERTY keyboard, catering to both touchscreen enthusiasts and classic BlackBerry users who appreciated tactile feedback.

One of the standout features of the BlackBerry Torch 9800 is its distinctive design. It incorporates a slider form factor, allowing users to slide open the device to reveal the full QWERTY keyboard. This design not only enhances the usability of the device for typing but also contributes to a compact form factor, making it easy to carry. The touchscreen is a 3.2-inch display with a resolution of 480 x 360 pixels, providing vibrant visuals for applications and media.

The operating system at the heart of the Torch 9800 is BlackBerry OS 6, which introduced several enhancements over previous iterations. Users enjoyed a more intuitive interface, including a unified inbox for emails, messages, and social media updates. The improved browser provided a better web experience, complete with tabbed browsing and support for multimedia content.

In terms of connectivity, the BlackBerry Torch 9800 offered a robust set of options. It featured 3G support, Wi-Fi capabilities, and Bluetooth technology, allowing users to remain connected in various ways. The device also included a 5-megapixel camera, complete with autofocus and video recording capabilities, further solidifying its appeal to media-conscious users.

An important aspect of the BlackBerry experience is its renowned security features. The Torch 9800 provided enterprise-level security, making it a popular choice for business users who needed to ensure the safety of their communications and data.

With a decent battery life, the BlackBerry Torch 9800 catered to users who relied heavily on their devices throughout the day. The combination of features, along with its unique design, made the Torch 9800 a landmark device in the evolution of smartphones. While the mobile landscape has significantly changed since its release, the impact of the BlackBerry Torch 9800 and its features remain a notable part of mobile technology history.

Contents

User Guide SWDT643442-941426-0810050917-001 Contents 106 133 166 190 198 228 259 272 Top Set up an email addressQuick Help Change your ring tone, notifiers, or reminders Use a picture as your device wallpaper Download a themeSupported audio and video file formats Open, close, or switch between tabs Reconcile email over the wireless network Add a signature to your work email Find important keysAbout the Menu key and Escape key About the slider and keyboard About multitaskingMove around the screen Select commands using toolbars and pop-up menus Zoom and pan screens Turn on or turn off a network connection Start using your deviceVisit the Setup application Find your phone number Feature availability Synchronize organizer data over the wireless network Wireless synchronizationReconcile email over the wireless network Clock and time zone Turn on Bluetooth technology Connect to a Wi-Fi networkBluetooth technology options Pair with a Bluetooth enabled device Change the language Troubleshooting BasicsChange the display font Find more information Am not receiving messages Am not receiving text messages Email is not reconciling over the wireless network Battery is not chargingCannot save media files Cannot pair with a Bluetooth enabled device Cannot connect to a Wi-Fi networkTime on my device is incorrect Discover the Home screen Switch themesAdd, change, or delete a folder on the Home screen Find or hide an application icon Change what happens when you type on the Home screenPersonalize your device Automatic shutoff and lock Change the language Navigation and typingChange the display font Set the cursor speed File transfer and download Add a message that appears when your device is lockedAssign an application to a Convenience key About adding applications Phone options Set up speed dial for a contactChange the default volume for calls Change your ring tone, notifiers, or reminders Map options Contact optionsClock options Ask a question online on BlackBerry basics shortcuts ShortcutsPhone shortcuts Message shortcuts Typing shortcuts for the touch screen keyboard Move the cursor to edit text Typing shortcuts for the slide-out keyboard File and attachment shortcuts Turn the audio boost feature on if you are using a headset Media shortcuts Browser shortcuts Calendar shortcuts Search shortcuts Troubleshooting Shortcuts Cannot use a shortcut Make a call PhonePhone basics Answer a call Place a call on hold Answer a second callMute a call Turn on the speakerphone About using a headset Dial using numbers or lettersSwitch applications during a call About emergency calls and Emergency Callback Mode Change the default volume for calls VolumeAdjust the volume Make an emergency call Voice mail About your voice mail greeting and voice mail passwordChange the voice mail access number and password Improve sound quality for all calls Call waiting, call forwarding, and call blocking Set up speed dial for a contactSpeed dial Change the contact that is assigned to a speed dial key Add, change, or delete a call forwarding number About call forwardingForward calls About call blocking Block calls Change the call blocking passwordFixed dialing and smart dialing About fixed dialing Add, change, or delete a contact in your fixed dialing list Set the default country code and area codeAbout smart dialing About conference calls Conference callsSet options for dialing extensions Make a conference call Disconnect a contact from a conference call Call logsSpeak privately with a contact during a conference call Leave a conference call Add, change, or delete call log notes Send a call logDelete call logs View call logs in the Messages application Phone options Switch the active phone numberMultiple phone numbers About multiple phone numbers Sort phone numbers or contacts on the Phone screen Hide or display your phone number when you make callsTurn off the prompt that appears before you delete items Turn on hearing aid mode Reset a call timerAbout hearing aid mode About TTY support Troubleshooting Phone Cannot make or receive calls My phone number appears as Unknown in the Phone application Cannot make calls using a voice commandCannot check my voice mail Some features are not available on my device Cannot change the number of times that my device rings Perform an action using a voice command Voice commandsAvailable voice commands Change the options for voice prompts Change the language for voice commandsTurn off choice lists for voice commands Improve voice recognition Troubleshooting Voice dialing Send an email MessagesComposing and sending email Resend a message Save a draft of a message Reply to or forward an email or PIN messageCheck spelling Attach a file to an email Delete the disclaimer from an email Change or remove your signatureDelete the original text from a reply message Viewing and replying to email Save a message View an address instead of a display nameMark a message as opened or unopened Delete messages Change how a message inbox displays messages Add, change, or remove a flagGroup email by subject Hide messages from the Messages application Hide sent messages from the message inboxFiling email Forward messages from a specific email folder to your device Turn on or turn off read receipts Email optionsSet an out-of-office reply Stop loading pictures in Html email messages Receive only the first section of long email messages Hide the new or unopened message indicatorStop displaying recent contacts in email address fields View call logs in the Messages application Storing and forwarding email Create an email filter Email filtersAbout email filters Create an email filter based on a contact or subject Options for email filters Turn on an email filter Change, prioritize, or delete an email filter Synchronizing emailAbout synchronization About synchronization conflicts Manage email reconciliation conflicts Find your PIN PIN messagesAbout PIN messages Composing and sending PIN messages Set an importance level for received PIN messages Create a link for a PIN Viewing and replying to PIN messagesView filed messages PIN message options Set how long your device stores messages Text messages About text messages Set whether pressing the Enter key sends text messages Composing and sending text messagesSend a text message Forward a text message Attach a file to a text message Viewing and replying to text messagesSet the importance level for text messages that you send Save a media file from a text message Delete the history from a text messageSave a contact attachment from a text message Add an appointment to your calendar from a text message Stop receiving text messages when roamingOptions for text messages Change the appearance of text messages Store text messages on your SIM card Block text messagesTurn off AutoText for SMS text messages Set a wireless network type for sending text messages Turn on cell broadcasting Cell broadcastingAbout cell broadcasting Stop receiving messages from a cell broadcast channel Block incoming messages Security options for messagesAdd a contact to your allowed sender list About files and attachments Reset a blocked message counterAttachments Open a file or an attachment Set font options for a file or an attachment Send a file as an attachmentOpen a link in a file or an attachment View properties for a file VCard contact attachments MIME-protected messagesIBM Lotus Notes native encrypted messages MIME-protected message basics About IBM Lotus Notes native encrypted messages PGP protected messagesPGP protected message basics File and attachment shortcuts Troubleshooting Messages Cannot send messages Am not receiving email from personal folders on my computer Am not receiving messagesCannot file email Some messages no longer appear on my device Cannot send text messagesAm not receiving text messages Message or attachment does not appear or is truncated Cannot turn on cell broadcasting Some email folders appear dimmedEmail filters are not working correctly Cannot attach a file to a text message Skipped content bar appears in a document Question mark appears on a slide Files File basics Search for a file that is saved on your device Save a file from your organizations network to your device Managing files and attachments Move, rename, or delete a file View tracked changes in a document View the table of contents in a documentView the content of a cell Move around a spreadsheet Set display options for a spreadsheet Switch presentation viewsSwitch slides Move around pages in a multipage .tif file Troubleshooting Attachments Message or attachment does not appear or is truncated Play a media file MediaMusic Shuffle or repeat songs Delete a song from a playlist Add the song that is playing to a playlistChange the order of songs in a playlist Rename or delete a playlist Improve sound quality for media files Amplify the volume using the audio boost featureRename, move, copy, or delete an audio file or a video file Podcasts View properties for a media file Keep backlighting on when you play a video Videos Display closed captions in videos Turn on video lighting Video cameraRecord a video Change the video size and format Camera Change the flash setting for pictures that you takeChange the camera scene mode Take a picture Turn off digital zoom for the camera Change the autofocus settingGeotag pictures that you take Reduce blurriness in the pictures that you take Zoom, pan, or rotate in a picture PicturesChange the location for storing pictures that you take Save a picture from a text message or a web View pictures in list view or thumbnail view View pictures as a slide showChange the number of seconds between slides in a slide show Create a picture folder Find a picture that you took with the camera Voice notesRecord a voice note Ring Tones Download a ring tone Media storage Storage and media cards About file encryption Turn off media card supportAbout compression Turn on encryption Import pictures to the Pictures application Picture foldersCreate a picture folder Find a picture that you took with the camera Transferring and downloading media files About transferring and synchronizing media files Download a picture Receive a media file using Bluetooth technologySend or share a media file Supported audio and video file formats My device is not using the correct ring tone or wallpaper Troubleshooting MediaSome pictures that I take are blurry Cannot save media files Flash dims or turns offCannot open media files My device does not recognize my media card Cannot find podcasts Change your ring tone, notifiers, or reminders Ring tones, sounds, and alertsAbout ring tones, sounds, and alerts Add a custom profile Silence your device Add a contact alertFlashing LED Turn on event sounds Change alarm notification optionsTroubleshooting Ring tones, sounds, and alerts My device is ringing or vibrating more times than expected User Guide Browser basics BrowserBrowsing web pages Viewing, copying, and forwarding addresses Viewing pictures and playing media files Browser bookmarks About RSS feeds RSS feedsAdd, rename, or delete a bookmark folder for web pages Add an RSS feed from the browser Turn off JavaScript support Browser optionsChange your home page or start Stop blocking pop-ups on web pages Delete browsing information Set the character encoding for all web pagesTurn off cookies in the browser About TLS Browser securityTurn on geolocation in the browser TLS options Manage browser security Add a trusted content serverBrowser push About browser push Turn off browser push Browser push optionsTurn on browser shortcuts Browser shortcuts Cannot play a song or video on a web Troubleshooting BrowserNo browser is available on my device Cannot open a new tab Calendar Calendar basics Switch calendars Set an alarmSchedule a meeting Meetings Delete an appointment, meeting, or alarmRespond to a meeting invitation Change the list of participants for a meeting View your calendar when responding to a meetingCheck availability of meeting participants Forward a meeting invitation Create a conference call meeting from your device Conference call meetingsSend an email message to all meeting participants Create a conference call meeting from your computer Save your conference call information Synchronizing calendarEnter a conference call meeting About synchronization About backing up and restoring device data Synchronize organizer data over the wireless networkAbout synchronization conflicts Change how the calendar is displayed Calendar optionsManage data synchronization conflicts Change options for reminders Change how long your device stores calendar entries Change the default calendarShow tasks in the calendar Cannot schedule appointments that span multiple days Troubleshooting CalendarCannot set some fields when scheduling appointments Cannot enter a conference call with the Join Now option Contacts Contact basics Add a contact picture Customizing contactsSearch for a contact in your organizations address book Change or delete a contact picture Categorize a contact, task, or memo Synchronizing contactsAbout categories Create a category for contacts, tasks, or memos Synchronize organizer data over the wireless network Create a personal distribution list Personal distribution listsChange or delete a personal distribution list Multiple contact lists Contact list options Sort contacts or tasks Troubleshooting ContactsView the number of contacts stored on your device Contact list field data is not appearing on my computer Clock Set the date and time Change the clock face Turn on the alarmSilence the alarm Display a second time zone on the clock Set options for bedside clock mode Turn on bedside clock modeUse the stopwatch Troubleshooting Clock Use the timerChange timer notification options Time on my device is incorrect Tasks and memos Show tasks in the calendar Synchronizing tasks and memos About categories Create a category for contacts, tasks, or memos Categorize a contact, task, or memoTurn off the prompt that appears before you delete items Typing Typing basics Change options for typing input methods Switch typing input methods when you are typingTyping input methods SureType technology and multi-tap input methods Typing options Change the default currency symbolType text using multi-tap Find more information about typing in other languages Set the trackpad sensitivity Spelling checkerTurn off trackpad sounds Set the cursor speed About the custom dictionary Custom dictionaryChange options for checking spelling Add, change, or delete a word in the custom dictionary Create an AutoText entry AutoTextAbout AutoText Change or delete an AutoText entry Undo an AutoText change SureType technology does not recognize a word Troubleshooting TypingCannot check spelling Keyboard Change the default keyboard for portrait viewChange the default currency symbol Change the keyboard layout Set the trackpad sensitivity Set the cursor speedTurn on key tones Turn off trackpad sounds Troubleshooting Keyboard No application opens when I press a Convenience key Change the language LanguageAbout typing input languages Add a display language Delete a language Troubleshooting LanguageSome characters do not appear correctly on my device Use a picture as your device wallpaper Screen displaySet options for backlighting Change the display font Turn on LED notification for wireless coverage Add a message that appears when your device is lockedMove an application icon Themes Use grayscale or reverse contrast for the screen displayAbout themes My display changed Troubleshooting DisplayScreen turns off Turn on GPS technology GPS technologyAbout GPS technology Set the GPS receiver that you use to track your movement Prevent others from tracking your location Get your GPS locationTurn off location aiding Troubleshooting GPS technology Cannot use GPS technology Maps Map basics View a list of points of interest near a location Pan a mapZoom in or out View contact information for a point of interest Map options Map shortcuts Troubleshooting MapsSet the GPS receiver that you use to track your movement Applications About multitasking About adding applications About social networking applications Delete an application Require your device password before adding an applicationAbout instant messaging applications View properties for an application Troubleshooting Applications View the size of an application database BlackBerry Device Software About updating the BlackBerry Device Software Update the BlackBerry Device Software from a web site Troubleshooting BlackBerry Device Software Manage Connections Wireless networks that your device connects toWireless coverage indicators Manage Connections basics Turn on or turn off data service or set roaming options Check the status of network connections and services Mobile network Switch wireless networks manuallyTurn on or turn off data service or set roaming options Roaming Preferred wireless network list About the preferred wireless network list Turn on flashing LED notification for wireless coverage Change the order of preferred wireless networksChange the connection speed for the wireless network Mobile network options Error messages Troubleshooting Mobile networkCannot connect to the mobile network About connecting to a Wi-Fi network Wi-Fi technologyConnect to a Wi-Fi network using Wi-Fi Protected Setup Change, move, or delete a saved Wi-Fi network Connect to a Wi-Fi network manuallyTurn on the prompt that appears for hotspots Options for saved Wi-Fi networks Ssid Install a root certificate on your computer Server SAN About using UMA with a Wi-Fi network UMA connection settingsWi-Fi technology troubleshooting Change your UMA connection preferences Bluetooth technology basics Bluetooth technologyAbout Bluetooth technology Share contacts with a paired Bluetooth enabled car kit Connect to a paired Bluetooth enabled deviceSwitch to a paired Bluetooth enabled device during a call Receive a media file using Bluetooth technology Bluetooth profiles Rename a paired Bluetooth enabled deviceDelete a paired Bluetooth enabled device Send a media file Avrcp Turn off the prompt that appears when connecting or pairing Change the pairing name for your BlackBerry deviceTurn off Bluetooth connection notification Restrict outgoing calls Turn off a Bluetooth profile Turn off automatic reconnection to Bluetooth enabled devices Cannot type a passkey on a Bluetooth enabled device Troubleshooting Bluetooth technologyMy list of paired Bluetooth enabled devices does not appear Power and battery 220 Supported media cards Memory and media cardsAbout media cards Turn off media card support About file encryption About compressionTurn on encryption Best practice Conserving memory on your device Troubleshooting Storage and media cardsApplication memory on my device is low Set the types of items that are included in searches SearchSearch for an item Search for messages Message search criteria Do more with your message search results View, change, or delete a saved search Search for text in a message, in a file, or on a webSearch for a contact in your organizations address book Search shortcuts Add a contact to your SIM card SIM cardAbout the SIM card phone book Copy contacts from your SIM card to your contact list Change the display name for a phone number Change or delete a SIM card contactStore text messages on your SIM card About SIM card security Protect your SIM card with a PIN code Change the SIM card PIN code Security Security basics About the password keeper Password keeperSet a limit for device password attempts Lock the screen Generate a random password Change a password in the password keeperAdd a password to the password keeper Set criteria for randomly generated passwords Set a limit for password attempts in the password keeper Copy a passwordPrevent password copying Hide passwords in the password keeper About file encryption About encrypting data on your deviceTurn on encryption Set encryption strength Memory cleaningAbout memory cleaning Generate an encryption key Turn on memory cleaning Certificates Certificate basics About certificatesCertificate status About PGP keys PGP key status indicatorsPGP keys PGP key basics PGP key status Key store Change the key store passwordCertificate servers Add a certificate server Turn on two-factor authentication Synchronize the key store password with the device passwordAbout using a smart card with your device Smart cards VPN settings About software tokens Verify security software manuallyThird-party application control Change the PIN for a software token on your device Turn on safe mode Reset connection permissions for third-party applicationsSet permissions for a third-party application Turn off a prompt for a third-party application connection Troubleshooting SecurityCannot unlock my device using my smart card Cannot download a certificate User Guide Run a diagnostic report Service books and diagnostic reportsAccept, delete, or restore a service book View, submit, or delete a diagnostic report Cannot run or submit a diagnostic report Set a default recipient for diagnostic reportsSubmit a Wi-Fi diagnostic report Set options for Wi-Fi diagnostic reports Synchronization Reconcile email over the wireless networkAbout synchronization About synchronization conflicts Synchronize organizer data over the wireless networkManage email reconciliation conflicts Manage data synchronization conflicts About backing up and restoring device data Troubleshooting Synchronization Email is not reconciling over the wireless network About accessibility options Screen accessibility options Accessibility optionsUse grayscale or reverse contrast for the screen display Turn on event sounds Audio and phone accessibility optionsHearing aid mode Add a contact alert TTY support Voice dialing Typing accessibility options Type text using the predictive input method Predict words as you type Use the calculator CalculatorConvert a measurement About BrickBreaker BrickBreakerBrickBreaker capsules BrickBreaker scoring Adjust the volumePlay BrickBreaker Set the paddle speed About the Word Mole game Word Mole gameWord Mole game basics Form a word Save a game Turn on tutorial modeSingle-player games Resume a game Multiplayer games Remove a player Troubleshooting Word MoleCheck the stats for a player Cannot connect to a multiplayer game Glossary ADN EAP-FAST MCC Rtsp TTY Legal notice 272 User Guide 490,165 504,773 506,865 511,073 User Guide

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9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications