User Guide

Quick Help

I cannot save media files

Your BlackBerry® device memory or media card might not have enough available memory to store media files.

Try the following actions:

•If you are trying to save a media file to your device memory, delete old data or messages from your device.

•If you are trying to save a media file on your media card, delete old media files.

•In the camera options, verify that the Image Size field is not set to Large. Large pictures use more memory than smaller pictures.

Related topics

Delete messages, 65

Move, rename, or delete a file, 101

The battery is not charging

Depending on how you charge your BlackBerry® device, try performing the following actions:

•Verify that the USB cable is securely connected to your device and a USB port.

•Try connecting your device to another USB port on your computer, a USB port on a different computer, a USB hub, or try using a travel charger.

•Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CD that came with your device, the correct USB drivers should be installed. You can also download the latest version of BlackBerry Desktop Software from www.blackberry.com.

•Verify that your computer is not in standby, hibernate, or sleep mode.

•Some USB hubs might not provide enough power. Plug the hub into a power outlet (if available) and reconnect your device.

Email is not reconciling over the wireless network

Try the following actions:

•Verify that your BlackBerry® device is connected to the wireless network.

•Verify that wireless email reconciliation is turned on.

•Reconcile email manually. On the Home screen, click the Messages icon. Press the key > Reconcile Now.

Organizer data is not synchronizing over the wireless network

Try the following actions:

•Verify that your BlackBerry® device is connected to the wireless network.

•Verify that wireless data synchronization is turned on in the Contacts application, Calendar application, Tasks application, and MemoPad.

•If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Software to synchronize calendar data. For more information, see the Help in the BlackBerry Desktop Software.

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Blackberry 9800 manual Cannot save media files, Battery is not charging, Email is not reconciling over the wireless network
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9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications

The BlackBerry 6800 series, including the notable BlackBerry Torch 9800, represents a significant milestone in mobile technology at the time of its release. Launched in 2010, the Torch 9800 was one of the first devices to combine a touchscreen interface with a physical QWERTY keyboard, catering to both touchscreen enthusiasts and classic BlackBerry users who appreciated tactile feedback.

One of the standout features of the BlackBerry Torch 9800 is its distinctive design. It incorporates a slider form factor, allowing users to slide open the device to reveal the full QWERTY keyboard. This design not only enhances the usability of the device for typing but also contributes to a compact form factor, making it easy to carry. The touchscreen is a 3.2-inch display with a resolution of 480 x 360 pixels, providing vibrant visuals for applications and media.

The operating system at the heart of the Torch 9800 is BlackBerry OS 6, which introduced several enhancements over previous iterations. Users enjoyed a more intuitive interface, including a unified inbox for emails, messages, and social media updates. The improved browser provided a better web experience, complete with tabbed browsing and support for multimedia content.

In terms of connectivity, the BlackBerry Torch 9800 offered a robust set of options. It featured 3G support, Wi-Fi capabilities, and Bluetooth technology, allowing users to remain connected in various ways. The device also included a 5-megapixel camera, complete with autofocus and video recording capabilities, further solidifying its appeal to media-conscious users.

An important aspect of the BlackBerry experience is its renowned security features. The Torch 9800 provided enterprise-level security, making it a popular choice for business users who needed to ensure the safety of their communications and data.

With a decent battery life, the BlackBerry Torch 9800 catered to users who relied heavily on their devices throughout the day. The combination of features, along with its unique design, made the Torch 9800 a landmark device in the evolution of smartphones. While the mobile landscape has significantly changed since its release, the impact of the BlackBerry Torch 9800 and its features remain a notable part of mobile technology history.
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