Blackberry 9800, 68001 manual Troubleshooting Phone, Cannot make or receive calls

User Guide Phone

4. Press the key > Save.

A TTY indicator appears in the connections area at the top of the Home screen. To turn off TTY support, change the TTY Mode field to No.

Phone shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.

Change your ring tone	From the Home screen, press the	key. Press the	key > Phone Ring
	Tones.
Check your voice mail	Press and hold 1.
Send an incoming call to voice mail when your	Press and hold the Volume Down key on the right side of your device.
BlackBerry® device is inserted in a holster
Set up speed dial for a contact	From the Home screen or in the phone application, press and hold the key that you
	would like to assign speed dial to.
Add an extension to a phone number	Press the Alt key and X. Type the extension number.
Type a letter in a phone number field	Press the Alt key and the letter key.
Insert a plus sign (+) when typing a phone number	Press O
Turn on or turn off the speakerphone during a call	Press the key on the keyboard.
Stop listening to a call with a wireless headset	Press the key on the keyboard.
Change the active phone number	From the Home screen, press the	key. Click your phone number at the top of
	the screen. Click a phone number.

Troubleshooting: Phone

I cannot make or receive calls

Try performing the following actions:

•Verify that your BlackBerry® device is connected to the wireless network.

•Verify that your wireless service plan includes phone or voice services.

•If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.

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