User Guide

Messages

Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.

Try downloading external pictures. Press the key > Get Images.

Try viewing your message in plain text. Press the key > Get Plain Text.

Some email folders appear dimmed

If you cannot forward email from an email folder, the check box beside the folder appears dimmed.

Try the following actions:

Wait for a few seconds. The email folders might become available after a short period of time.

Turn off wireless email reconciliation, and then turn it on again.

Related topics

Reconcile email over the wireless network, 12

Email filters are not working correctly

Try the following actions:

Verify that your email filters are turned on.

Verify that your email filters appear in the order that you want your BlackBerry® device to apply them to email.

Related topics

Email filters, 72

I cannot turn on cell broadcasting

If your BlackBerry® device uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcast messages.

Clear the check box beside all languages that your SIM card does not support.

I cannot attach a file to a text message

Depending on your wireless service provider, if you attach a video, you might not be able to attach another file or create a slide show.

Try the following actions:

Verify that the file is a .vcf (vCard®) file, an .ics (iCalendar) file, or a media file (for example, a .jpg file, .gif file, or .midi file).

Verify that the file is not copyright protected.

If templates are available for your BlackBerry® device, use a blank template to compose your text message.

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Blackberry 9800, 68001 manual Some email folders appear dimmed, Email filters are not working correctly

9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications

The BlackBerry 6800 series, including the notable BlackBerry Torch 9800, represents a significant milestone in mobile technology at the time of its release. Launched in 2010, the Torch 9800 was one of the first devices to combine a touchscreen interface with a physical QWERTY keyboard, catering to both touchscreen enthusiasts and classic BlackBerry users who appreciated tactile feedback.

One of the standout features of the BlackBerry Torch 9800 is its distinctive design. It incorporates a slider form factor, allowing users to slide open the device to reveal the full QWERTY keyboard. This design not only enhances the usability of the device for typing but also contributes to a compact form factor, making it easy to carry. The touchscreen is a 3.2-inch display with a resolution of 480 x 360 pixels, providing vibrant visuals for applications and media.

The operating system at the heart of the Torch 9800 is BlackBerry OS 6, which introduced several enhancements over previous iterations. Users enjoyed a more intuitive interface, including a unified inbox for emails, messages, and social media updates. The improved browser provided a better web experience, complete with tabbed browsing and support for multimedia content.

In terms of connectivity, the BlackBerry Torch 9800 offered a robust set of options. It featured 3G support, Wi-Fi capabilities, and Bluetooth technology, allowing users to remain connected in various ways. The device also included a 5-megapixel camera, complete with autofocus and video recording capabilities, further solidifying its appeal to media-conscious users.

An important aspect of the BlackBerry experience is its renowned security features. The Torch 9800 provided enterprise-level security, making it a popular choice for business users who needed to ensure the safety of their communications and data.

With a decent battery life, the BlackBerry Torch 9800 catered to users who relied heavily on their devices throughout the day. The combination of features, along with its unique design, made the Torch 9800 a landmark device in the evolution of smartphones. While the mobile landscape has significantly changed since its release, the impact of the BlackBerry Torch 9800 and its features remain a notable part of mobile technology history.