User Guide

Service books and diagnostic reports

Service books and diagnostic reports

Accept, delete, or restore a service book

Your wireless service provider or administrator might send a service book to your BlackBerry® device over the wireless network to add an additional service or application to your device.

If your email account uses a BlackBerry® Enterprise Server, you can also receive service books on your device using the BlackBerry® Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.

1.On the Home screen or in a folder, click the Options icon.

2.Click Device > Advanced System Settings > Service Book.

3.Highlight a service book.

4.Press the key.

•To accept a service book, click Accept.

•To delete a service book, click Delete.

•To restore a service book, click Undelete.

Run a diagnostic report

If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the issue.

1.On the Home screen or in a folder, click the Options icon.

2.Click Networks and Connections > Mobile Network.

3.Press the key > Diagnostics Test.

4.Press the key > Run.

View, submit, or delete a diagnostic report

1.On the Home screen or in a folder, click the Options icon.

2.Click Networks and Connections > Mobile Network.

3.Press the key > Diagnostics Test.

4.Highlight a report.

5.Press the key.

•To view the diagnostic report, click View Report.

•To submit the diagnostic report, click Email Report or PIN Report.

•To delete the diagnostic report, click Delete.

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Blackberry 9800 Service books and diagnostic reports, Accept, delete, or restore a service book, Run a diagnostic report
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9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications

The BlackBerry 6800 series, including the notable BlackBerry Torch 9800, represents a significant milestone in mobile technology at the time of its release. Launched in 2010, the Torch 9800 was one of the first devices to combine a touchscreen interface with a physical QWERTY keyboard, catering to both touchscreen enthusiasts and classic BlackBerry users who appreciated tactile feedback.

One of the standout features of the BlackBerry Torch 9800 is its distinctive design. It incorporates a slider form factor, allowing users to slide open the device to reveal the full QWERTY keyboard. This design not only enhances the usability of the device for typing but also contributes to a compact form factor, making it easy to carry. The touchscreen is a 3.2-inch display with a resolution of 480 x 360 pixels, providing vibrant visuals for applications and media.

The operating system at the heart of the Torch 9800 is BlackBerry OS 6, which introduced several enhancements over previous iterations. Users enjoyed a more intuitive interface, including a unified inbox for emails, messages, and social media updates. The improved browser provided a better web experience, complete with tabbed browsing and support for multimedia content.

In terms of connectivity, the BlackBerry Torch 9800 offered a robust set of options. It featured 3G support, Wi-Fi capabilities, and Bluetooth technology, allowing users to remain connected in various ways. The device also included a 5-megapixel camera, complete with autofocus and video recording capabilities, further solidifying its appeal to media-conscious users.

An important aspect of the BlackBerry experience is its renowned security features. The Torch 9800 provided enterprise-level security, making it a popular choice for business users who needed to ensure the safety of their communications and data.

With a decent battery life, the BlackBerry Torch 9800 catered to users who relied heavily on their devices throughout the day. The combination of features, along with its unique design, made the Torch 9800 a landmark device in the evolution of smartphones. While the mobile landscape has significantly changed since its release, the impact of the BlackBerry Torch 9800 and its features remain a notable part of mobile technology history.
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