106

Turn off choice lists for voice commands	59
Change the options for voice prompts	59
Improve voice recognition	59
Troubleshooting: Voice dialing	60
Messages	61
Email	61
PIN messages	76
Text messages	80
Security options for messages	88
Attachments	89
S/MIME-protected messages	91
IBM Lotus Notes native encrypted messages	91
PGP protected messages	92
Message shortcuts	92
File and attachment shortcuts	93
Troubleshooting: Messages	94
Files	99
File basics	99
Managing files and attachments	101
File and attachment shortcuts	104
Troubleshooting: Attachments	104
Media	106
Music	106
Podcasts	109
Videos	110
Video camera	112
Camera	113
Pictures	115
Voice notes	117
Ring Tones	118
Media storage	120
Transferring and downloading media files	123
Supported audio and video file formats	125
Media shortcuts	125
Troubleshooting: Media	126
Ring tones, sounds, and alerts	129
About ring tones, sounds, and alerts	129
Change your ring tone, notifiers, or reminders	129

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Blackberry 68001, NO_CARRIERCNETTORCH9800BLKATT manual 106

9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications

The BlackBerry 6800 series, including the notable BlackBerry Torch 9800, represents a significant milestone in mobile technology at the time of its release. Launched in 2010, the Torch 9800 was one of the first devices to combine a touchscreen interface with a physical QWERTY keyboard, catering to both touchscreen enthusiasts and classic BlackBerry users who appreciated tactile feedback.

One of the standout features of the BlackBerry Torch 9800 is its distinctive design. It incorporates a slider form factor, allowing users to slide open the device to reveal the full QWERTY keyboard. This design not only enhances the usability of the device for typing but also contributes to a compact form factor, making it easy to carry. The touchscreen is a 3.2-inch display with a resolution of 480 x 360 pixels, providing vibrant visuals for applications and media.

The operating system at the heart of the Torch 9800 is BlackBerry OS 6, which introduced several enhancements over previous iterations. Users enjoyed a more intuitive interface, including a unified inbox for emails, messages, and social media updates. The improved browser provided a better web experience, complete with tabbed browsing and support for multimedia content.

In terms of connectivity, the BlackBerry Torch 9800 offered a robust set of options. It featured 3G support, Wi-Fi capabilities, and Bluetooth technology, allowing users to remain connected in various ways. The device also included a 5-megapixel camera, complete with autofocus and video recording capabilities, further solidifying its appeal to media-conscious users.

An important aspect of the BlackBerry experience is its renowned security features. The Torch 9800 provided enterprise-level security, making it a popular choice for business users who needed to ensure the safety of their communications and data.

With a decent battery life, the BlackBerry Torch 9800 catered to users who relied heavily on their devices throughout the day. The combination of features, along with its unique design, made the Torch 9800 a landmark device in the evolution of smartphones. While the mobile landscape has significantly changed since its release, the impact of the BlackBerry Torch 9800 and its features remain a notable part of mobile technology history.

Contents

User Guide SWDT643442-941426-0810050917-001 Contents 106 133 166 190 198 228 259 272 Set up an email address Quick HelpTop Change your ring tone, notifiers, or reminders Use a picture as your device wallpaper Download a themeSupported audio and video file formats Open, close, or switch between tabs Reconcile email over the wireless network Add a signature to your work email Find important keysAbout the Menu key and Escape key About the slider and keyboard About multitaskingMove around the screen Select commands using toolbars and pop-up menus Zoom and pan screens Start using your device Visit the Setup applicationTurn on or turn off a network connection Find your phone number Feature availability Wireless synchronization Reconcile email over the wireless networkSynchronize organizer data over the wireless network Clock and time zone Connect to a Wi-Fi network Bluetooth technology optionsTurn on Bluetooth technology Pair with a Bluetooth enabled device Troubleshooting Basics Change the display fontChange the language Find more information Am not receiving messages Am not receiving text messages Email is not reconciling over the wireless network Battery is not chargingCannot save media files Cannot pair with a Bluetooth enabled device Cannot connect to a Wi-Fi networkTime on my device is incorrect Discover the Home screen Switch themesAdd, change, or delete a folder on the Home screen Change what happens when you type on the Home screen Personalize your deviceFind or hide an application icon Automatic shutoff and lock Navigation and typing Change the display fontChange the language Set the cursor speed File transfer and download Add a message that appears when your device is lockedAssign an application to a Convenience key About adding applications Set up speed dial for a contact Change the default volume for callsPhone options Change your ring tone, notifiers, or reminders Map options Contact optionsClock options Ask a question online on BlackBerry basics shortcuts ShortcutsPhone shortcuts Message shortcuts Typing shortcuts for the touch screen keyboard Move the cursor to edit text Typing shortcuts for the slide-out keyboard File and attachment shortcuts Turn the audio boost feature on if you are using a headset Media shortcuts Browser shortcuts Calendar shortcuts Search shortcuts Troubleshooting Shortcuts Cannot use a shortcut Phone Phone basicsMake a call Answer a call Answer a second call Mute a callPlace a call on hold Turn on the speakerphone Dial using numbers or letters Switch applications during a callAbout using a headset About emergency calls and Emergency Callback Mode Volume Adjust the volumeChange the default volume for calls Make an emergency call About your voice mail greeting and voice mail password Change the voice mail access number and passwordVoice mail Improve sound quality for all calls Set up speed dial for a contact Speed dialCall waiting, call forwarding, and call blocking Change the contact that is assigned to a speed dial key About call forwarding Forward callsAdd, change, or delete a call forwarding number About call blocking Change the call blocking password Fixed dialing and smart dialingBlock calls About fixed dialing Add, change, or delete a contact in your fixed dialing list Set the default country code and area codeAbout smart dialing Conference calls Set options for dialing extensionsAbout conference calls Make a conference call Call logs Speak privately with a contact during a conference callDisconnect a contact from a conference call Leave a conference call Send a call log Delete call logsAdd, change, or delete call log notes View call logs in the Messages application Switch the active phone number Multiple phone numbersPhone options About multiple phone numbers Sort phone numbers or contacts on the Phone screen Hide or display your phone number when you make callsTurn off the prompt that appears before you delete items Reset a call timer About hearing aid modeTurn on hearing aid mode About TTY support Troubleshooting Phone Cannot make or receive calls My phone number appears as Unknown in the Phone application Cannot make calls using a voice commandCannot check my voice mail Some features are not available on my device Cannot change the number of times that my device rings Perform an action using a voice command Voice commandsAvailable voice commands Change the language for voice commands Turn off choice lists for voice commandsChange the options for voice prompts Improve voice recognition Troubleshooting Voice dialing Messages Composing and sending emailSend an email Resend a message Reply to or forward an email or PIN message Check spellingSave a draft of a message Attach a file to an email Delete the disclaimer from an email Change or remove your signatureDelete the original text from a reply message Viewing and replying to email View an address instead of a display name Mark a message as opened or unopenedSave a message Delete messages Change how a message inbox displays messages Add, change, or remove a flagGroup email by subject Hide messages from the Messages application Hide sent messages from the message inboxFiling email Forward messages from a specific email folder to your device Email options Set an out-of-office replyTurn on or turn off read receipts Stop loading pictures in Html email messages Receive only the first section of long email messages Hide the new or unopened message indicatorStop displaying recent contacts in email address fields View call logs in the Messages application Storing and forwarding email Email filters About email filtersCreate an email filter Create an email filter based on a contact or subject Options for email filters Turn on an email filter Change, prioritize, or delete an email filter Synchronizing emailAbout synchronization About synchronization conflicts Manage email reconciliation conflicts PIN messages About PIN messagesFind your PIN Composing and sending PIN messages Set an importance level for received PIN messages Create a link for a PIN Viewing and replying to PIN messagesView filed messages PIN message options Set how long your device stores messages Text messages About text messages Composing and sending text messages Send a text messageSet whether pressing the Enter key sends text messages Forward a text message Attach a file to a text message Viewing and replying to text messagesSet the importance level for text messages that you send Save a media file from a text message Delete the history from a text messageSave a contact attachment from a text message Stop receiving text messages when roaming Options for text messagesAdd an appointment to your calendar from a text message Change the appearance of text messages Store text messages on your SIM card Block text messagesTurn off AutoText for SMS text messages Set a wireless network type for sending text messages Cell broadcasting About cell broadcastingTurn on cell broadcasting Stop receiving messages from a cell broadcast channel Block incoming messages Security options for messagesAdd a contact to your allowed sender list Reset a blocked message counter AttachmentsAbout files and attachments Open a file or an attachment Send a file as an attachment Open a link in a file or an attachmentSet font options for a file or an attachment View properties for a file MIME-protected messages IBM Lotus Notes native encrypted messagesVCard contact attachments MIME-protected message basics About IBM Lotus Notes native encrypted messages PGP protected messagesPGP protected message basics File and attachment shortcuts Troubleshooting Messages Cannot send messages Am not receiving email from personal folders on my computer Am not receiving messagesCannot file email Cannot send text messages Am not receiving text messagesSome messages no longer appear on my device Message or attachment does not appear or is truncated Some email folders appear dimmed Email filters are not working correctlyCannot turn on cell broadcasting Cannot attach a file to a text message Skipped content bar appears in a document Question mark appears on a slide Files File basics Search for a file that is saved on your device Save a file from your organizations network to your device Managing files and attachments Move, rename, or delete a file View the table of contents in a document View the content of a cellView tracked changes in a document Move around a spreadsheet Switch presentation views Switch slidesSet display options for a spreadsheet Move around pages in a multipage .tif file Troubleshooting Attachments Message or attachment does not appear or is truncated Media MusicPlay a media file Shuffle or repeat songs Add the song that is playing to a playlist Change the order of songs in a playlistDelete a song from a playlist Rename or delete a playlist Improve sound quality for media files Amplify the volume using the audio boost featureRename, move, copy, or delete an audio file or a video file Podcasts View properties for a media file Keep backlighting on when you play a video Videos Display closed captions in videos Video camera Record a videoTurn on video lighting Change the video size and format Change the flash setting for pictures that you take Change the camera scene modeCamera Take a picture Change the autofocus setting Geotag pictures that you takeTurn off digital zoom for the camera Reduce blurriness in the pictures that you take Pictures Change the location for storing pictures that you takeZoom, pan, or rotate in a picture Save a picture from a text message or a web View pictures as a slide show Change the number of seconds between slides in a slide showView pictures in list view or thumbnail view Create a picture folder Find a picture that you took with the camera Voice notesRecord a voice note Ring Tones Download a ring tone Media storage Storage and media cards Turn off media card support About compressionAbout file encryption Turn on encryption Picture folders Create a picture folderImport pictures to the Pictures application Find a picture that you took with the camera Transferring and downloading media files About transferring and synchronizing media files Download a picture Receive a media file using Bluetooth technologySend or share a media file Supported audio and video file formats My device is not using the correct ring tone or wallpaper Troubleshooting MediaSome pictures that I take are blurry Cannot save media files Flash dims or turns offCannot open media files My device does not recognize my media card Cannot find podcasts Ring tones, sounds, and alerts About ring tones, sounds, and alertsChange your ring tone, notifiers, or reminders Add a custom profile Silence your device Add a contact alertFlashing LED Change alarm notification options Troubleshooting Ring tones, sounds, and alertsTurn on event sounds My device is ringing or vibrating more times than expected User Guide Browser basics BrowserBrowsing web pages Viewing, copying, and forwarding addresses Viewing pictures and playing media files Browser bookmarks RSS feeds Add, rename, or delete a bookmark folder for web pagesAbout RSS feeds Add an RSS feed from the browser Browser options Change your home page or startTurn off JavaScript support Stop blocking pop-ups on web pages Delete browsing information Set the character encoding for all web pagesTurn off cookies in the browser Browser security Turn on geolocation in the browserAbout TLS TLS options Add a trusted content server Browser pushManage browser security About browser push Turn off browser push Browser push optionsTurn on browser shortcuts Browser shortcuts Troubleshooting Browser No browser is available on my deviceCannot play a song or video on a web Cannot open a new tab Calendar Calendar basics Switch calendars Set an alarmSchedule a meeting Meetings Delete an appointment, meeting, or alarmRespond to a meeting invitation View your calendar when responding to a meeting Check availability of meeting participantsChange the list of participants for a meeting Forward a meeting invitation Conference call meetings Send an email message to all meeting participantsCreate a conference call meeting from your device Create a conference call meeting from your computer Synchronizing calendar Enter a conference call meetingSave your conference call information About synchronization About backing up and restoring device data Synchronize organizer data over the wireless networkAbout synchronization conflicts Calendar options Manage data synchronization conflictsChange how the calendar is displayed Change options for reminders Change how long your device stores calendar entries Change the default calendarShow tasks in the calendar Troubleshooting Calendar Cannot set some fields when scheduling appointmentsCannot schedule appointments that span multiple days Cannot enter a conference call with the Join Now option Contacts Contact basics Customizing contacts Search for a contact in your organizations address bookAdd a contact picture Change or delete a contact picture Synchronizing contacts About categoriesCategorize a contact, task, or memo Create a category for contacts, tasks, or memos Synchronize organizer data over the wireless network Create a personal distribution list Personal distribution listsChange or delete a personal distribution list Multiple contact lists Contact list options Troubleshooting Contacts View the number of contacts stored on your deviceSort contacts or tasks Contact list field data is not appearing on my computer Clock Set the date and time Turn on the alarm Silence the alarmChange the clock face Display a second time zone on the clock Set options for bedside clock mode Turn on bedside clock modeUse the stopwatch Use the timer Change timer notification optionsTroubleshooting Clock Time on my device is incorrect Tasks and memos Show tasks in the calendar Synchronizing tasks and memos About categories Create a category for contacts, tasks, or memos Categorize a contact, task, or memoTurn off the prompt that appears before you delete items Typing Typing basics Switch typing input methods when you are typing Typing input methodsChange options for typing input methods SureType technology and multi-tap input methods Change the default currency symbol Type text using multi-tapTyping options Find more information about typing in other languages Spelling checker Turn off trackpad soundsSet the trackpad sensitivity Set the cursor speed Custom dictionary Change options for checking spellingAbout the custom dictionary Add, change, or delete a word in the custom dictionary AutoText About AutoTextCreate an AutoText entry Change or delete an AutoText entry Undo an AutoText change SureType technology does not recognize a word Troubleshooting TypingCannot check spelling Change the default keyboard for portrait view Change the default currency symbolKeyboard Change the keyboard layout Set the cursor speed Turn on key tonesSet the trackpad sensitivity Turn off trackpad sounds Troubleshooting Keyboard No application opens when I press a Convenience key Language About typing input languagesChange the language Add a display language Delete a language Troubleshooting LanguageSome characters do not appear correctly on my device Screen display Set options for backlightingUse a picture as your device wallpaper Change the display font Turn on LED notification for wireless coverage Add a message that appears when your device is lockedMove an application icon Themes Use grayscale or reverse contrast for the screen displayAbout themes My display changed Troubleshooting DisplayScreen turns off GPS technology About GPS technologyTurn on GPS technology Set the GPS receiver that you use to track your movement Prevent others from tracking your location Get your GPS locationTurn off location aiding Troubleshooting GPS technology Cannot use GPS technology Maps Map basics Pan a map Zoom in or outView a list of points of interest near a location View contact information for a point of interest Map options Map shortcuts Troubleshooting MapsSet the GPS receiver that you use to track your movement Applications About multitasking About adding applications About social networking applications Require your device password before adding an application About instant messaging applicationsDelete an application View properties for an application Troubleshooting Applications View the size of an application database BlackBerry Device Software About updating the BlackBerry Device Software Update the BlackBerry Device Software from a web site Troubleshooting BlackBerry Device Software Wireless networks that your device connects to Wireless coverage indicatorsManage Connections Manage Connections basics Turn on or turn off data service or set roaming options Check the status of network connections and services Switch wireless networks manually Turn on or turn off data service or set roaming optionsMobile network Roaming Preferred wireless network list About the preferred wireless network list Change the order of preferred wireless networks Change the connection speed for the wireless networkTurn on flashing LED notification for wireless coverage Mobile network options Error messages Troubleshooting Mobile networkCannot connect to the mobile network About connecting to a Wi-Fi network Wi-Fi technologyConnect to a Wi-Fi network using Wi-Fi Protected Setup Change, move, or delete a saved Wi-Fi network Connect to a Wi-Fi network manuallyTurn on the prompt that appears for hotspots Options for saved Wi-Fi networks Ssid Install a root certificate on your computer Server SAN UMA connection settings Wi-Fi technology troubleshootingAbout using UMA with a Wi-Fi network Change your UMA connection preferences Bluetooth technology basics Bluetooth technologyAbout Bluetooth technology Connect to a paired Bluetooth enabled device Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Receive a media file using Bluetooth technology Rename a paired Bluetooth enabled device Delete a paired Bluetooth enabled deviceBluetooth profiles Send a media file Avrcp Change the pairing name for your BlackBerry device Turn off Bluetooth connection notificationTurn off the prompt that appears when connecting or pairing Restrict outgoing calls Turn off a Bluetooth profile Turn off automatic reconnection to Bluetooth enabled devices Cannot type a passkey on a Bluetooth enabled device Troubleshooting Bluetooth technologyMy list of paired Bluetooth enabled devices does not appear Power and battery 220 Memory and media cards About media cardsSupported media cards Turn off media card support About file encryption About compressionTurn on encryption Best practice Conserving memory on your device Troubleshooting Storage and media cardsApplication memory on my device is low Search Search for an itemSet the types of items that are included in searches Search for messages Message search criteria Do more with your message search results View, change, or delete a saved search Search for text in a message, in a file, or on a webSearch for a contact in your organizations address book Search shortcuts SIM card About the SIM card phone bookAdd a contact to your SIM card Copy contacts from your SIM card to your contact list Change or delete a SIM card contact Store text messages on your SIM cardChange the display name for a phone number About SIM card security Protect your SIM card with a PIN code Change the SIM card PIN code Security Security basics Password keeper Set a limit for device password attemptsAbout the password keeper Lock the screen Change a password in the password keeper Add a password to the password keeperGenerate a random password Set criteria for randomly generated passwords Copy a password Prevent password copyingSet a limit for password attempts in the password keeper Hide passwords in the password keeper About file encryption About encrypting data on your deviceTurn on encryption Memory cleaning About memory cleaningSet encryption strength Generate an encryption key Turn on memory cleaning Certificates Certificate basics About certificatesCertificate status PGP key status indicators PGP keysAbout PGP keys PGP key basics PGP key status Change the key store password Certificate serversKey store Add a certificate server Synchronize the key store password with the device password About using a smart card with your deviceTurn on two-factor authentication Smart cards VPN settings Verify security software manually Third-party application controlAbout software tokens Change the PIN for a software token on your device Turn on safe mode Reset connection permissions for third-party applicationsSet permissions for a third-party application Troubleshooting Security Cannot unlock my device using my smart cardTurn off a prompt for a third-party application connection Cannot download a certificate User Guide Service books and diagnostic reports Accept, delete, or restore a service bookRun a diagnostic report View, submit, or delete a diagnostic report Cannot run or submit a diagnostic report Set a default recipient for diagnostic reportsSubmit a Wi-Fi diagnostic report Set options for Wi-Fi diagnostic reports Synchronization Reconcile email over the wireless networkAbout synchronization About synchronization conflicts Synchronize organizer data over the wireless networkManage email reconciliation conflicts Manage data synchronization conflicts About backing up and restoring device data Troubleshooting Synchronization Email is not reconciling over the wireless network About accessibility options Screen accessibility options Accessibility optionsUse grayscale or reverse contrast for the screen display Audio and phone accessibility options Hearing aid modeTurn on event sounds Add a contact alert TTY support Voice dialing Typing accessibility options Type text using the predictive input method Predict words as you type Use the calculator CalculatorConvert a measurement About BrickBreaker BrickBreakerBrickBreaker capsules BrickBreaker scoring Adjust the volumePlay BrickBreaker Set the paddle speed Word Mole game Word Mole game basicsAbout the Word Mole game Form a word Turn on tutorial mode Single-player gamesSave a game Resume a game Multiplayer games Troubleshooting Word Mole Check the stats for a playerRemove a player Cannot connect to a multiplayer game Glossary ADN EAP-FAST MCC Rtsp TTY Legal notice 272 User Guide 490,165 504,773 506,865 511,073 User Guide

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9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications