User Guide

Quick Help

The time on my device is incorrect

1.On the Home screen or in the Applications folder, click the Clock icon.

2.Press the key > Set Time.

3.Try one of the following actions:

•If the Set Time field is set to Automatic, press the > Update Time.

•If you have traveled to a different time zone, set the Time Zone field to display the correct time zone.

•If you are in a region that has recently made changes to daylight saving time or has switched to a different time zone, you might need

to update the time zone data on your BlackBerry® device. To update the time zone data, press the key > Get Time Zone Updates. For this feature to be supported, your wireless service plan must include data services (such as email messages or browser service). If your email account uses a BlackBerry® Enterprise Server, you might not be able update your time zone data. For more information, contact your administrator.

I cannot connect to a Wi-Fi network

Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported.

Try the following actions:

•Verify that you have turned on the connection to the Wi-Fi network.

•Verify that you are in a Wi-Fi coverage area.

•If the Wi-Fi network does not appear in the Set Up Wi-Fi application, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually.

•In the Set Up Wi-Fi application, verify that the options for the Wi-Fi network are correct.

•If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your BlackBerry device to scan for available Wi-Fi networks.

•If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only.

•If your email account uses a BlackBerry® Enterprise Server, your device might prevent you from connecting to certain wireless access points. For more information, contact your administrator.

•If you are using the Push Button Setup method, verify that the access point is enabled with Wi-Fi Protected Setup™, and that it has been set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not more than one access point within range is in this mode.

•If you use PEAP, EAP-TLS, EAP-FAST, EAP-TTLS, or EAP-SIM to connect to a Wi-Fi network, verify that you have installed the root certificate for the certificate authority server that created the certificate for the authentication server.

•If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your device.

Related topics

Turn on or turn off a network connection, 16

Connect to a Wi-Fi network, 19

Connect to a Wi-Fi network manually, 208

I cannot pair with a Bluetooth enabled device

Try the following actions:

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Blackberry 68001, NO_CARRIERCNETTORCH9800BLKATT manual Time on my device is incorrect, Cannot connect to a Wi-Fi network
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9800, NO_CARRIERCNETTORCH9800BLKATT, 68001 specifications

The BlackBerry 6800 series, including the notable BlackBerry Torch 9800, represents a significant milestone in mobile technology at the time of its release. Launched in 2010, the Torch 9800 was one of the first devices to combine a touchscreen interface with a physical QWERTY keyboard, catering to both touchscreen enthusiasts and classic BlackBerry users who appreciated tactile feedback.

One of the standout features of the BlackBerry Torch 9800 is its distinctive design. It incorporates a slider form factor, allowing users to slide open the device to reveal the full QWERTY keyboard. This design not only enhances the usability of the device for typing but also contributes to a compact form factor, making it easy to carry. The touchscreen is a 3.2-inch display with a resolution of 480 x 360 pixels, providing vibrant visuals for applications and media.

The operating system at the heart of the Torch 9800 is BlackBerry OS 6, which introduced several enhancements over previous iterations. Users enjoyed a more intuitive interface, including a unified inbox for emails, messages, and social media updates. The improved browser provided a better web experience, complete with tabbed browsing and support for multimedia content.

In terms of connectivity, the BlackBerry Torch 9800 offered a robust set of options. It featured 3G support, Wi-Fi capabilities, and Bluetooth technology, allowing users to remain connected in various ways. The device also included a 5-megapixel camera, complete with autofocus and video recording capabilities, further solidifying its appeal to media-conscious users.

An important aspect of the BlackBerry experience is its renowned security features. The Torch 9800 provided enterprise-level security, making it a popular choice for business users who needed to ensure the safety of their communications and data.

With a decent battery life, the BlackBerry Torch 9800 catered to users who relied heavily on their devices throughout the day. The combination of features, along with its unique design, made the Torch 9800 a landmark device in the evolution of smartphones. While the mobile landscape has significantly changed since its release, the impact of the BlackBerry Torch 9800 and its features remain a notable part of mobile technology history.
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