Service

Table 12: Cooktop Troubleshooting Chart

Cooktop Problem

Possible Causes and Suggested Solutions

 

 

Element cycles on the highest

This is normal. The temperature limiter operates automatically to protect the glass ceramic sur-

setting

face from extreme high temperature damage.

 

 

Water takes too long to boil

Time to boil can vary greatly depending on environmental conditions. See “Boiling Water” on

 

page 22 for tips to decrease time to boil.

 

 

White cooktop appears to have a

The white cooktop may have a green tint while cooling down. This is normal. The cooktop will

green tint

return to its original color when the glass has cooled.

 

 

The Oven

Table 13: Oven Troubleshooting Chart

Oven Problem

Possible Causes and

Suggested Solutions

 

 

 

The oven mode or temperature selected

The knob was turned too rapidly. Turn knob slower until correct wording or temper-

or the numbers selected do not appear in

ature appears. Review manual instructions when setting clock, timer, or Self-Clean.

the display

 

 

 

Oven door is locked and will not release, even

Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker back on.

after cooling

The oven should reset itself and will be operable.

 

 

Oven is not heating

Check circuit breaker or fuse box to your house. Make sure there is proper electri-

 

cal power to the oven. Be sure oven temperature has been selected.

 

 

Oven is not cooking evenly

Adjust oven calibration if necessary (see “Change the Oven Temperature Offset” on

 

page 12). Refer to cooking charts for recommended rack position.

 

 

Baking results are not as expected

Refer to cooking charts for recommended rack position. Check “Getting the Most

 

Out of Your Oven” on page 24 for tips and suggestions. Adjust oven calibration if

 

necessary (see “Change the Oven Temperature Offset” on page 12).

 

 

Food takes longer to cook than expected

The oven is carefully calibrated to provide accurate results. However, the tempera-

 

ture can be offset if food is consistently too brown or too light. See “Change the

 

Oven Temperature Offset” on page 12.

 

 

Food is overcooked

The oven is carefully calibrated to provide accurate results. However, the tempera-

 

ture can be offset if food is consistently too brown or too light. See “Change the

 

Oven Temperature Offset” on page 12.

 

 

Convection Bake Results are not as Expected

If the Automatic Convection Conversion Feature is turned off, the temperature must

 

be manually reduced by 25°F. If the feature is active, the temperature is automati-

 

cally adjusted. See “Turn Automatic Convection Conversion ON or OFF” on

 

page 14 for more information. Refer to cooking charts and tips for rack positions,

 

cooking times and pan selection. Adjust oven calibration if necessary. See“Change

 

the Oven Temperature Offset” on page 12.

 

 

Oven temperature is too hot or too cold

The oven thermostat needs adjustment. See Oven Temperature Offset.

 

 

Oven light is not working properly

Replace or reinsert the light bulb if loose or defective. Touching the bulb with fin-

 

gers may cause the bulb to burn out.

 

 

Oven light will not turn off

Check for obstruction in oven door. Check to see if hinge is bent. When the

 

Sabbath feature is activated, the oven light will stay on or off (as selected

 

during set-up) during the entire Sabbath mode.

 

 

Cannot remove lens cover on light

There may be soil build-up around the lens cover. Wipe lens cover area

 

with a clean dry towel prior to attempting to remove the lens cover.

 

 

Oven will not Self-Clean properly

Allow the oven to cool before running Self-Clean. Always wipe out loose soils or

 

heavy spillovers before running Self-Clean. If oven is badly soiled, set oven for a

 

five-hour Self-Clean. See Preparing the Oven to Self-Clean.

 

 

Clock and timer are not working properly

Make sure there is electrical power to oven. See Clock and Timer sections.

 

 

Porcelain chips

When oven racks are removed and replaced, always tilt racks upward and do not

 

force them to avoid chipping the porcelain.

 

 

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Bosch Appliances HES7282U manual Oven Problem Possible Causes Suggested Solutions