Breville BES820XL manual Trouble Shooting Guide

TROUBLE SHOOTING GUIDE

PROBLEM	POSSIBLE CAUSES	WHAT TO DO
When the machine is switched	Selector Control is not in ‘Standby’	Turn the Selector Control to ‘Standby’ position.
on, the steam and hot water lights	position	Machine will commence normal heat up
are flashing.		procedure.
Coffee does not run through	Machine is not turned on or plugged in	Ensure the machine is plugged in and the POWER
		button is pressed to ‘on’.
	Water tank is empty	Refer to ‘Filling The Water Tank’, page 14.
	Coffee grind is too fine	Ensure you use a suitable espresso grind. Refer to
		‘The Grind’ on page 22.
	Too much coffee in the filter	Refer to ‘Preparing The Coffee’, page 15.
	Coffee tamped too firmly	Refer to ‘Tamping The Coffee’, page 15.
	The filter is blocked	Use the fine pin on the cleaning tool to clear the
		holes. Refer to ‘Cleaning The Filters’, page 24.
Coffee runs out too quickly	The coffee grind is too coarse	Ensure you use a suitable espresso grind. Refer to
		‘The Grind’ on page 22.
	Not enough ground coffee in the filter	Refer to ‘Preparing The Coffee’, page 15.
	Ground coffee not tamped firmly enough	Refer to ‘Preparing The Coffee’, page 15.
Coffee is too cold	Cups not preheated	The cup warming plate starts to warm up as the
		machine warms up. Refer to ‘Pre-Warming The Cups’,
		page 14.
	Milk not heated enough (if making a	When the base of the jug becomes too hot to
	cappuccino or latté)	touch this is when the milk is heated at the correct
		temperature. Refer to ‘How To Texture Milk For A
		Cappuccino Or Latté’ page 19.

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