TM
SLE100 Installation Manual
Appendix A: Troubleshooting
The following table provides a summary of possible problems you might encounter while installing a BridgeWave SLE100 link, along with possible causes and their solutions.
Extensive troubleshooting support and knowledgebase articles are available at the BridgeWave eSupport knowledgebase online at: http://bridgewave.com/support/kbrma.htm
Contact BridgeWave support to obtain a login account by sending an email to support@bridgewave.com
Problem | Possible Cause | Resolution |
No power to radio | Wrong polarity of supply voltage | Use a DVM to determine the polarity and |
|
| voltage on the DC cable at the PoE |
|
| Injector. |
| AC to DC adapter FUBAR | Check input and output voltages to/from |
|
| the |
| Incorrect wiring of CAT5 Cable | Check wiring pinouts |
Copper interface | Error in the configuration of the | Verify the configuration of the network |
light not lit at radio | networking equipment | equipment is consistent with radio unit’s |
and/or network |
| copper port settings. The radio unit is set |
equipment. |
| for |
| Incorrect wiring of CAT5 cabling | Check wiring pinouts |
RSL voltage lower | Incorrect calculation of link | Verify that the calculation tool used and |
then expected | distance | the GPS used both use the same |
|
| annotation system (degree hours minutes |
|
| seconds or degree with a decimal value) |
| Antennas aligned on side lobes | Use Visual Alignment Tool to verify |
|
| direction of antennas. |
| Radios set to different | Verify that both radios are set to the |
| polarizations | same polarization. (See section 3.4) |
| Installed two high or low band | Verify that one end of the link is high |
| radios in one link | and the other end is a low band radio |
|
| (See Section 3.5) |
| Link exceeds maximum specified | Verify path distance is no longer then ½ |
| range | mile (800 meters) |
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