Troubleshooting

Monitoring the P-touch Status

You can determine the status of the PT-2420PC from the status indicator.

Status IndicatorCause → Remedy

 

 

Lights up

• The P-touch is operating normally and is in stand-by.

 

 

Flashes a few times

• The P-touch is receiving data from the computer correctly.

 

 

Flashes quickly

• The cassette is not installed. → Install a cassette.

 

• A transmission error occurred. → Press the power/feed key to turn

 

the PT-2420PC off, then on again.

 

• The tape cutter button was pressed while printing → Try printing again.

 

 

Flashes, staying off

• An EEPROM error occurred. → Contact your service representative.

longer that it is on

 

 

 

Flashes slowly

• The print head is cooling down. → Wait until printing continues.

 

 

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