Troubleshooting and routine maintenance

 

Network difficulties (Continued)

 

 

 

 

Difficulties

Suggestions

 

The network scanning feature

For Windows Vista® users:

 

does not work.

a Click the Start button, Control Panel, Network and Internet, Windows

 

The network printing feature does

 

not work.

Firewall and click Change settings.

 

(continued)

b When the User Account Control screen appears, do the following.

 

 

 

 

„ Users who have administrator rights: Click Continue.

 

 

„ For users who do not have administrator rights: Enter the administrator

 

 

password and click OK.

 

 

c Make sure that Windows Firewall on the General tab is set to On.

 

 

d Click the Exceptions tab.

 

 

e Click the Add port... button.

 

 

f To add port 54925, enter the information below:

 

 

1. In Name: Enter any description, for example “Brother Scanner”.

 

 

2. In Port number: Enter “54925”.

 

 

3. Make sure UDP is selected. Then click OK.

C

 

g Make sure that the new setting is added and is checked, and then click

 

Apply.

 

 

h If you still have trouble with your network connection such as network

 

 

scanning or printing, check File and Printer Sharing box in the Exceptions

 

 

tab and then click Apply.

 

 

 

 

Your computer cannot find your

For Windows® users: The firewall setting on your PC may be rejecting the

 

machine.

necessary network connection. For details, see the instruction above.

 

 

For Macintosh® users: Re-select your machine in the DeviceSelector application

 

 

located in Macintosh HD/Library/Printers/Brother/Utilities or from the Model

 

 

pop-up menu of ControlCenter2.

 

 

 

 

Other

 

 

 

 

 

Difficulties

Suggestions

 

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge)

 

 

may have triggered the machine’s internal safety mechanisms.

 

 

Turn the machine off and unplug the power cord. Wait for ten minutes, then plug

 

 

in the power cord and turn the machine on.

 

 

 

 

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