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| Troubleshooting and routine maintenance |
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Network difficulties (Continued) |
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Difficulties | Suggestions |
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The network scanning feature | For Windows Vista® users: |
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does not work. | a Click the Start button, Control Panel, Network and Internet, Windows |
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The network printing feature does |
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not work. | Firewall and click Change settings. |
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(continued) | b When the User Account Control screen appears, do the following. |
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| Users who have administrator rights: Click Continue. |
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| For users who do not have administrator rights: Enter the administrator |
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| password and click OK. |
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| c Make sure that Windows Firewall on the General tab is set to On. |
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| d Click the Exceptions tab. |
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| e Click the Add port... button. |
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| f To add port 54925, enter the information below: |
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| 1. In Name: Enter any description, for example “Brother Scanner”. |
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| 2. In Port number: Enter “54925”. |
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| 3. Make sure UDP is selected. Then click OK. | C |
| g Make sure that the new setting is added and is checked, and then click | |
| Apply. |
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| h If you still have trouble with your network connection such as network |
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| scanning or printing, check File and Printer Sharing box in the Exceptions |
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| tab and then click Apply. |
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Your computer cannot find your | For Windows® users: The firewall setting on your PC may be rejecting the |
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machine. | necessary network connection. For details, see the instruction above. |
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| For Macintosh® users: |
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| located in Macintosh HD/Library/Printers/Brother/Utilities or from the Model |
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Other |
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Difficulties | Suggestions |
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The machine will not turn on. | Adverse conditions on the power connection (such as lightning or a power surge) |
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| may have triggered the machine’s internal safety mechanisms. |
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| Turn the machine off and unplug the power cord. Wait for ten minutes, then plug |
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| in the power cord and turn the machine on. |
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