Troubleshooting and routine maintenance

 

 

Examples of poor print

Recommendation

quality

 

Uneven density appears

„ Identify the color that is uneven and put in a new toner cartridge for

periodically across the page

that color. (See Replacing a toner cartridge on page 101.)

„The drum unit may be damaged. Put in a new drum unit. (See

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Replacing the drum unit on page 106.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

„ Make sure that the fuser unit is installed properly.

Missing image at edge

„ Make sure that the toner cartridges are installed properly. (See

 

Replacing a toner cartridge on page 101.)

„Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 106.)

„One of the toner cartridges may be damaged. Identify the missing color and put in a new toner cartridge for the color with the white line. (See Replacing a toner cartridge on page 101.)

„The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 106.)

 

 

 

 

C

Missing image at thin line

„ If you are using a Windows® printer driver, open Properties window,

 

 

 

and then click Printing Preferences. Choose the Advanced tab,

 

 

 

 

Device Options, Print Setting, and then check the Improve pattern

 

 

 

 

printing or Improve Thin Line boxes.

 

Wrinkle

„ Change to the recommended type of paper. (See Recommended

 

 

 

 

paper on page 12.)

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

„ Check the paper type and quality. (See Acceptable paper and other

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

media on page 12.)

 

 

„ Make sure that the back cover is closed properly.

 

„ Make sure that paper is loaded properly.

 

„ Make sure that you choose the proper media type in the printer driver

 

or in the machine’s Paper Type menu setting. (See Acceptable paper

 

and other media on page 12 and Basic tab in the Software User’s

 

Guide on the CD-ROM.)

 

„ Turn over the stack of paper in the tray or rotate the paper 180° in the

 

input tray.

 

„ Make sure that the drum unit is installed properly. (See Replacing the

 

drum unit on page 106.)

 

„ Make sure that the fuser unit is installed properly.

 

„ Replace the fuser unit. Call Brother Customer Service.

 

 

Insufficient gloss

„ Change to the recommended type of paper. (See Recommended

 

paper on page 12.)

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