Open the ADF cover.
Lift the document cover.

Document jams

If the document is jammed, follow the steps below.

Document is jammed in the top of the ADF unit

The document may get jammed if it is not inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam.

a Take out any paper from the ADF that is not jammed.

b

c Pull the jammed document out to the left.

d Close the ADF cover. e Press Stop/Exit.

Troubleshooting and routine maintenance

Document is jammed under the document cover

a Take out any paper from the ADF that is not jammed.

b

c Pull the jammed document out to the right.

d Close the document cover.

C

e Press Stop/Exit.

 

Document is jammed at the output tray

a Take out any paper from the ADF that is not jammed.

b Pull the jammed document out to the right.

c Press Stop/Exit.

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