Error Message | Cause | Action |
Cooling Down | The temperature of the drum unit | Make sure that you can hear the fan in the |
Wait for a while | or toner cartridge is too hot. The | machine spinning and that the exhaust outlet |
| machine will pause its current | isn't blocked by something. |
| print job and go into cooling down | If the fan is spinning, remove any obstacles |
| mode. During the cooling down | |
| that surround the exhaust outlet, and then | |
| mode, you will hear the cooling | |
| leave the machine turned on but do not use it | |
| fan running while the LCD shows | |
| for several minutes. | |
| Cooling Down, and | |
| If the fan is not spinning follow the suggestions | |
| Wait for a while. | |
|
| below. |
|
| Turn off the machine's power switch and then |
|
| turn it on again. If the error message continues |
|
| leave the machine for several minutes and |
|
| then try it again. |
|
|
|
Cover is Open | The front cover is not closed | Close the front cover of the machine. |
| completely. |
|
Cover is Open | The back cover is not closed | Close the back cover of the machine. |
| completely. |
|
Document Jam | The document was not inserted | See Document jams on page 69 or Using the |
| or fed properly, or the document | |
| scanned from the ADF was too | |
| long. |
|
|
|
|
Drum End Soon | The drum unit is near the end of | Use the drum unit until you have a print quality |
| its life. | problem; then replace the drum unit with a new |
|
| one. |
|
| |
|
|
|
| The drum unit counter was not | Press Menu, 5, 5, and then a or b to choose |
| reset when a new drum was | Drum. Press OK and press 1 to reset the drum |
| installed. | unit counter. |
Drum Error | The corona wires on the drum | Clean the four corona wires on the drum unit. |
| unit need to be cleaned. | (See Cleaning the corona wires on page 87.) |
EL Error | The machine has a mechanical | Open the front cover and close it again. |
| problem. |
|
Fuser Error | The temperature of fuser unit | Turn the power switch off, wait a few seconds, |
| does not rise at a specified | and then turn it on again. Leave the machine |
| temperature within specified time. | for 15 minutes with the power on. |
|
|
|
| The fuser unit is too hot. |
|
|
|
|
Fuser Unit End | It is time to replace the fuser unit. | Call Brother Customer Service to replace the |
|
| fuser unit. |
Init Unable XX | The machine has a mechanical | Turn off the machine’s power switch and then |
| problem. | turn it on again. If the error message continues |
|
| leave the machine for several minutes and |
|
| then try to print, copy or scan again. |
|
|
|
Jam Duplex | The paper is jammed in the | |
duplex tray. | ||
|
|
66