Paper is jammed in Paper Tray 1

If the LCD shows Jam Tray 1, follow these steps.

Jam Tray 1

a Pull the paper tray completely out of the machine.

Troubleshooting and routine maintenance

Paper is jammed inside the machine

If the LCD shows Jam Inside, follow these steps.

Jam Inside

a Pull the paper tray completely out of the machine.

b Use both hands to slowly pull out the jammed paper.

c Make sure the paper is below the maximum paper mark of the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

d Put the paper tray firmly back in the machine.

C

b Use both hands to slowly pull out the jammed paper.

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