Brother HS-5000 Service Calls, Data, Alarm, Ready, Power, Manual, Service Call

English: HS3 User’s Guide, Chapter 7

USER’S GUIDE

Service Calls

If an unrecoverable error occurs, the printer indicates the need for a service call by lighting all the LEDs and then the following combination of LEDs alternately:

Service Call	Alarm	Manual	Data	Ready	Power
Main ROM error	●	❍	❍	❍	❍
Main RAM error	❍	●	❍	❍	❍
NV-RAM error	●	●	❍	❍	❍
Controller service error	❍	❍	●	❍	❍
Engine ROM error	❍	❍	❍	●	❍
Engine RAM error	●	❍	❍	●	❍
Engine program error	❍	●	❍	●	❍
Communication error	●	●	❍	●	❍
Paper width sensor error	❍	❍	●	●	❍
Paper width level error	●	❍	●	●	❍
Paper dust error	❍	●	●	●	❍
Refill CAM position error	●	●	●	●	❍
CR Position error/PWM error	●	❍	❍	❍	●
CR Lock error	❍	●	❍	❍	●
CR Initialize error	●	●	❍	❍	●
Thermistor error	●	❍	●	❍	●
Heater overheat error	❍	●	●	❍	●
Heater break error	●	●	●	❍	●
AC heater error	❍	❍	❍	●	●
Quench platen error	●	❍	❍	●	●
Encode error	❍	❍	●	❍	●
LOIS error	❍	❍	❍	❍	●
● ON ❍ OFF

If you see any of these service call indications, reset the printer in either of the following ways:

￿Reset the printer using the control panel button and try to print again.

￿Turn off and on the power button and then try to print again.

If you cannot clear the error and see the same service call indication after resetting the printer, consult your dealer or our authorized service representative. Report the error status and situation referring to the above table.

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