English: HS3 User’s Guide, Chapter 7
CHAPTER 7 TROUBLESHOOTING
Setting Up the Printer for DOS
Question
I cannot print from my application software.
The printer prints, but it prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc.
The printer prints in
Monochrome
The printer does not print when I press the Print Screen Key. (Data LED On)
The printer prints the first part of my document but does not print the last page.
(Data LED On)
How can I change the User settings or default settings of the printer?
Recommendation
Check if the DOS application software interface settings match that of your printer: for example, if you are using a parallel printer cable, you would most likely set your DOS software printer port to LPT1.
Check if the printer has any printer alarms active. This is an indication that your application printer emulation setting and the printer’s emulation do not match. Check in your application software which printer you have selected to make sure the printer is set up correctly. Select the HP DeskJet 1600C or Monochrome LaserJet driver.
When you set the printer selection to HP LaserJet xxx, it supports only monochrome printing. To get color printing, select the HP DeskJet 1600 series. Turn the printer offline with the Online button and press the FF/Cont button. Data has been sent to the printer but the printer did not receive a Page Eject command; print screens do not send this command. This was a common problem with database software and spreadsheet software when not correctly set up. The data has been sent to the printer but the printer did not receive the Page Eject command. Turn the printer offline with the Online button and press the FF/Cont button to eject the page. Then check with your software supplier on how to add a Page Eject (or Form Feed) command to the end of your print job. Use the remote printer console (RPC) program. Refer to Quick Setup Guide.