Brother MFC-J430W Error and Maintenance messages

B Troubleshooting

Error and Maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown in the following table.

You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/.

Error Message	Cause	Action
B&W Print Only	One or more of the color ink cartridges	Replace the ink cartridges. (See
Replace Ink	have reached the end of their life.	Replacing the ink cartridges
Replace Ink	You can use the machine in	uu page 50.)
	You can use the machine in	If you unplug the machine or take out
	monochrome mode for approximately	If you unplug the machine or take out
	four weeks depending on the number	the ink cartridge, you cannot use the
	of pages you print.	machine until you change to a new ink
	While this message appears on the	cartridge.
	While this message appears on the
	LCD, each operation works in the
	following way:
	 Printing
	If you choose Greyscale in the
	Advanced tab of the printer driver
	you can use the machine as a
	monochrome printer.
	 Copying
	If the paper type is set to
	Plain Paper you can make
	copies in monochrome.
	 Faxing
	If the paper type is set to
	Plain Paper or
	Inkjet Paper, the machine will
	receive and print the faxes in
	monochrome.
	If a sending machine has a color
	fax, the machine’s “handshake”
	will ask that the fax be sent as
	monochrome.
	If the paper type is set to
	Other Glossy, Brother BP71 or
	Brother BP61 the machine will stop
	all print operations.

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Contents

Page To create a better environment User's Guides and where do I find it (BASIC USE'S GUIDE) General information Loading paper Loading documents Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Making copies How to print from a computer How to scan to a computer Routine maintenance Troubleshooting Menu and features Specifications Index (Advanced USE'S GUIDE) Using the documentation Symbols and conventions used in the documentation Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network b c How to find Scanning instructions Accessing Brother Support (Windows®) Accessing Brother Support (Macintosh) Control panel overview Page LCD screen indications Basic Operations Volume Settings Ring Volume Beeper Volume Speaker Volume LCD display Setting the backlight brightness LCD Language Setting the Fax Logic (sending and receiving sequence) Loading paper and other print media Page Page Loading envelopes and postcards Page Printable area Paper settings Paper Type Paper Size Acceptable paper and other print media Recommended print media Handling and using print media Choosing the right print media Paper weight, thickness and capacity How to load documents Using the ADF Using the scanner glass Unscannable area How to send a fax Stop faxing Setting scanner glass size for faxing Color fax transmission Cancelling a fax in progress Transmission Verification Report Receive Modes Using Receive Modes Receive Mode settings Ring Delay F/T Ring Time (Fax/Tel mode only) Fax Detect Voice operations Tone or pulse Phone line services Do you have Voice Mail Fax/Tel mode Telephone Service Caller ID (Caller IDentification) (not available in certain area) Advantages of Caller ID Setup Method Caller ID feature Connections settings Recording an outgoing message (OGM) on an external TAD External and extension telephones Connecting an external or extension telephone Multi-lineconnections (PABX) Operation from external and extension telephones Using a cordless external telephone Using remote codes Changing the remote codes How to dial Manual dialling Speed Dialling Search Fax Redial Additional Dialling Operations Outgoing Call history Caller ID history Changing Speed Dial names or numbers Storing numbers Storing a pause Storing Speed Dial numbers g h How to copy Stop copying Copy settings Paper Options Printing a document Scanning a document Scanning using the SCAN key Scanning using a scanner driver Scanning using the ControlCenter Replacing the ink cartridges Page Page Cleaning and checking the machine Cleaning the scanner glass Cleaning the print head Checking the print quality Checking the print alignment Packing and shipping the machine Page Error and Maintenance messages Page Page Page Page Error animations display Transferring your faxes or Fax Journal report Document jam Printer jam or paper jam Page Page Troubleshooting If you are having difficulty with your machine Printing (continued) Page Printing Received Faxes Telephone Line or Connections Sending Faxes Handling Incoming Calls Copying Difficulties Scanning Difficulties Software Difficulties Network Difficulties Dial Tone detection Telephone line interference / VoIP Machine Information Checking the serial number Reset functions How to reset the machine On-screenprogramming Menu table Page Page Page Network menu Page ) (continued) Page FAX SCAN COPY Speed Dial Redial/Pause Entering Text Inserting spaces Making corrections Repeating letters Special characters and symbols General Page Print media Fax Copy Scanner Printer Interfaces Computer requirements Consumable items Network (LAN) Page Page Page Page Visit us on the World Wide Web http://www.brother.com