Error Message

Cause

Action

Unable to CleanXX

The machine has a mechanical

Open the scanner cover and remove

Unable to Init.XX

problem.

any foreign objects and paper scraps

OR

from inside the machine. If the error

Unable to PrintXX

message continues, see Transferring

A foreign object such as a paper clip or

Unable to ScanXX

your faxes or Fax Journal report

ripped paper is in the machine.

uu page 63 before disconnecting the

 

 

 

machine so you will not lose any

 

 

important messages. Then,

 

 

disconnect the machine from the

 

 

power for several minutes and

 

 

reconnect it.

 

 

 

Wrong Ink Colour

A color ink cartridge has been installed

Check which ink cartridges are not

 

in the Black ink cartridge position.

matched by color to their ink cartridge

 

 

positions and move them to their

 

 

correct positions.

 

 

 

Wrong Paper Size

The Paper Size setting does not

1 Check that the paper size you

 

match the size of paper in the tray. Or,

choose matches the size of paper

 

you did not set the paper guides in the

in the tray.

 

tray to the indicators for the paper size

2 Make sure you loaded the paper in

 

you are using.

 

a Portrait position, by setting the

 

 

 

 

paper guides at the indicators for

 

 

your paper size.

 

 

3 After you have checked the paper

 

 

size and the paper position, press

 

 

Mono Start or Color Start.

 

 

 

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