Printing (continued)

Difficulty

Suggestions

The machine prints dense lines on

Check Reverse Order in the Basic tab of the printer driver.

the page.

 

 

 

The printouts are wrinkled.

(Windows® users)

 

In the printer driver Advanced tab, click Colour Settings, and uncheck

 

Bi-Directional Printing.

 

(Macintosh users)

 

In the printer driver, choose Print Settings, click Advanced, choose

 

Other Print Options, and uncheck Bi-Directional Printing.

 

Make sure you are using Brother Original Innobella™ ink.

 

 

Cannot perform “Page Layout”

Check that the paper size setting in the application and in the printer driver are the

printing.

same.

 

 

Print speed is too slow.

Try changing the printer driver setting. The highest resolution needs longer data

 

processing, sending and printing time. Try the other quality settings in the printer

 

driver Advanced tab (Windows®) or Print Settings (Macintosh). Also, click

 

Colour Settings, and make sure you uncheck Colour Enhancement.

 

Turn the borderless feature off. Borderless printing is slower than normal printing.

 

uuSoftware User’s Guide: Printing (Windows®)

 

uuSoftware User’s Guide: Printing and Faxing (Macintosh)

 

 

Color Enhancement is not working

If the image data is not full color in your application (such as 256 color), Color

correctly.

Enhancement will not work. Use at least 24 bit color data with the Color

 

Enhancement feature.

 

 

Photo paper does not feed

When you print on Brother Photo paper, load one extra sheet of the same photo

correctly.

paper in the paper tray. An extra sheet has been included in the paper package

 

for this purpose.

 

 

 

Clean the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning the paper

 

pick-up rollers)

 

 

Machine feeds multiple pages.

Make sure the paper is loaded correctly in the paper tray. (See Loading paper and

 

other print media uu page 12.)

 

 

There is a paper jam.

Make sure the paper length guide is set to the correct paper size. (See Printer jam

 

or paper jam uu page 65.)

 

 

Printed pages are not stacked

Make sure you are using the paper support flap.

neatly.

(See Loading paper and other print media uu page 12.)

 

 

Machine does not print from

Try to reduce the print resolution.

Adobe® Illustrator®.

uuSoftware User’s Guide: Printing (Windows®)

 

uuSoftware User’s Guide: Printing and Faxing (Macintosh)

 

 

Ink is smudged or running when

Make sure to check the front and back of the paper. Place the glossy surface

using glossy photo paper.

(printing surface) face down. (See Paper Type uu page 18.)

 

 

 

If you use glossy photo paper, make sure that the paper type setting is correct.

 

 

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