Brother MFC-J430W Copying Difficulties, Handling Incoming Calls

Handling Incoming Calls

Difficulty	Suggestions
The machine “hears” a voice as a	If Fax Detect is set to On, your machine is more sensitive to sounds. It may
CNG Tone.	mistakenly interpret certain voices or music on the line as a fax machine calling
	and respond with fax-receiving tones. Deactivate the machine by pressing
	Stop/Exit. Try avoiding this problem by turning Fax Detect to Off.
	(See Fax Detect uu page 32.)

Sending a fax call to the machine.	If you answered on an extension or external telephone, press your Remote
	Activation Code (the factory default is l 5 1). If you answered on an external
	telephone, press Start to receive the fax. When your machine answers, hang up.

Custom features on a single line.	If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom
	feature on a single telephone line with your machine, it may create a problem
	sending or receiving faxes.
	For example: If you subscribe to Call Waiting or some other custom service and
	its signal comes through the line while your machine is sending or receiving a fax,
	the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
	Correction Mode) feature should help overcome this problem. This condition is
	related to the telephone system industry and is common to all devices that send
	and receive information on a single, shared line with custom features. If avoiding
	a slight interruption is crucial to your business, a separate telephone line with no
	custom features is recommended.

Copying Difficulties

Difficulty	Suggestions
Poor copy results when using the	Try using the scanner glass. (See Using the scanner glass uu page 24.)
ADF.

Vertical black lines or streaks	Vertical black lines or streaks on copies are typically caused by dirt or correction
appear in copies.	fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
	uu page 53.)

Fit to Page does not work correctly.	Make sure your source document is not skewed.
	Reposition the document and try again.

72

Contents

Page To create a better environment User's Guides and where do I find it (BASIC USE'S GUIDE) General information Loading paper Loading documents Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Making copies How to print from a computer How to scan to a computer Routine maintenance Troubleshooting Menu and features Specifications Index (Advanced USE'S GUIDE) Using the documentation Symbols and conventions used in the documentation Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network b c How to find Scanning instructions Accessing Brother Support (Windows®) Accessing Brother Support (Macintosh) Control panel overview Page LCD screen indications Basic Operations Volume Settings Ring Volume Beeper Volume Speaker Volume LCD display Setting the backlight brightness LCD Language Setting the Fax Logic (sending and receiving sequence) Loading paper and other print media Page Page Loading envelopes and postcards Page Printable area Paper settings Paper Type Paper Size Acceptable paper and other print media Recommended print media Handling and using print media Choosing the right print media Paper weight, thickness and capacity How to load documents Using the ADF Using the scanner glass Unscannable area How to send a fax Stop faxing Setting scanner glass size for faxing Color fax transmission Cancelling a fax in progress Transmission Verification Report Receive Modes Using Receive Modes Receive Mode settings Ring Delay F/T Ring Time (Fax/Tel mode only) Fax Detect Voice operations Tone or pulse Phone line services Do you have Voice Mail Fax/Tel mode Telephone Service Caller ID (Caller IDentification) (not available in certain area) Advantages of Caller ID Setup Method Caller ID feature Connections settings Recording an outgoing message (OGM) on an external TAD External and extension telephones Connecting an external or extension telephone Multi-lineconnections (PABX) Operation from external and extension telephones Using a cordless external telephone Using remote codes Changing the remote codes How to dial Manual dialling Speed Dialling Search Fax Redial Additional Dialling Operations Outgoing Call history Caller ID history Changing Speed Dial names or numbers Storing numbers Storing a pause Storing Speed Dial numbers g h How to copy Stop copying Copy settings Paper Options Printing a document Scanning a document Scanning using the SCAN key Scanning using a scanner driver Scanning using the ControlCenter Replacing the ink cartridges Page Page Cleaning and checking the machine Cleaning the scanner glass Cleaning the print head Checking the print quality Checking the print alignment Packing and shipping the machine Page Error and Maintenance messages Page Page Page Page Error animations display Transferring your faxes or Fax Journal report Document jam Printer jam or paper jam Page Page Troubleshooting If you are having difficulty with your machine Printing (continued) Page Printing Received Faxes Telephone Line or Connections Sending Faxes Handling Incoming Calls Copying Difficulties Scanning Difficulties Software Difficulties Network Difficulties Dial Tone detection Telephone line interference / VoIP Machine Information Checking the serial number Reset functions How to reset the machine On-screenprogramming Menu table Page Page Page Network menu Page ) (continued) Page FAX SCAN COPY Speed Dial Redial/Pause Entering Text Inserting spaces Making corrections Repeating letters Special characters and symbols General Page Print media Fax Copy Scanner Printer Interfaces Computer requirements Consumable items Network (LAN) Page Page Page Page Visit us on the World Wide Web http://www.brother.com