Error Message

Cause

Action

No Paper Fed

The Photo Bypass Tray is in the Photo

Verify that the Photo Bypass Tray is in

 

 

printing position.

the Normal printing position.

 

 

 

(See step d and the Important note in

 

 

 

Loading photo paper uu page 14.)

 

 

 

 

 

 

The machine is out of paper or paper

Do one of the following:

 

 

is not properly loaded in the paper

Refill the paper in the paper tray,

 

 

tray.

 

 

and then press Black Start or

 

 

 

 

 

 

Color Start.

 

 

 

Remove the paper and load it

 

 

 

again, and then press Black Start

 

 

 

or Color Start. (See Loading

 

 

 

paper and other print media

 

 

 

uu page 10.)

 

 

 

 

 

 

The paper is jammed in the machine.

Remove the jammed paper by

 

 

 

following the steps in Printer jam or

 

 

 

paper jam uu page 77.

 

 

 

 

 

 

 

If this error occurs often during duplex

 

 

 

copy or duplex print, the paper feed

 

 

 

rollers may be stained with ink. Clean

 

 

 

the paper feed rollers.

 

 

 

(uuAdvanced User’s Guide: Cleaning

 

 

 

the paper feed rollers)

 

 

 

 

 

 

Paper dust has accumulated on the

Clean the paper pick-up rollers.

 

 

surface of the paper pick-up rollers.

(uuAdvanced User’s Guide: Cleaning

 

 

 

the paper pick-up rollers)

 

 

 

 

 

 

The Jam Clear Cover is not closed

Check the Jam Clear Cover is closed

 

 

properly.

evenly at both ends. (See Printer jam

 

 

 

or paper jam uu page 77.)

 

 

 

No Response/Busy

The number you dialed does not

Verify the number and try again.

 

 

answer or is busy.

 

Not Registered

You tried to access a Speed Dial

Set up the Speed Dial number. (See

 

 

number that is not programmed.

Storing Speed Dial numbers

 

 

 

uu page 46.)

 

 

 

Out of Fax Memory

The fax memory is full.

Do one of the following:

 

 

 

Clear the data in the memory. To

 

 

 

gain extra memory, you can turn

 

 

 

off Memory Receive.

 

 

 

(uuAdvanced User’s Guide:

 

 

 

Turning off Memory Receive

 

 

 

operations)

 

 

 

Print the faxes that are in the

 

 

 

memory.

 

 

 

(uuAdvanced User’s Guide:

 

 

 

Printing a fax from the memory)

 

 

 

 

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