Disc Tray is jammed at the back of the machine
If the LCD shows Disc Jam [Rear], follow these steps:
a Unplug the machine from the AC power outlet.
b Make sure there is enough space behind the machine for removing the Disc Tray.
c Using both hands, grasp the plastic tabs on both sides of the machine and lift the scanner cover to the open position.
d Gently push the Disc Tray toward the back of the machine.
e Remove the Disc Tray from the back of the machine.
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