CHAPTER 13 TROUBLESHOOTING

AppleTalk Troubleshooting

If you cannot print from an AppleTalk for Macintosh computer and you have checked the hardware and network as described in the previous steps, then check the following:

1.Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the AppleTalk Control Panel on the Macintosh.

2.Make sure that the AppleTalk protocol of the Print / Fax server is enabled.

3.Verify that you have selected the correct AppleTalk zone. Because the Print / Fax server gets its zone information from router broadcasts, it may not be in the zone you expect, and will therefore not show up in the Chooser. If this is the case, you may need to force the zone name using a web browser or the SET APPLETALK ZONE command from

TELNET.

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