CHAPTER 13 TROUBLESHOOTING
a.If you are using TCP/IP:
Try pinging the Print / Fax server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the Print / Fax server IP address (note that in some instances it can take up to two minutes for the Print / Fax server load its IP address (after setting the IP address). If a successful response is received, then proceed to the UNIX, TCP/IP Windows® NT®/LAN Server, Windows® 98/95/Me Peer to Peer (LPR), Internet Printing or Web Browser troubleshooting section. Otherwise, proceed to step 3, and then go to TCP/IP Trouble shooting section.
b.If you are using Novell system:
Verify that the Print / Fax server can be seen on the network. To do this, login as the SUPERVISOR (not as someone with supervisor privileges) or ADMIN (for Netware 4 or later servers), go into PCONSOLE or NWADMIN, select PRINT / FAX SERVER INFORMATION, and select the name of the Print / Fax server (make sure that you have entered the Print / Fax server name). If you can see Print / Fax server Status and Control in the menu, then the Brother Print / Fax server is visible to the network, proceed to the Novel NetWare Installation Troubleshooting Section. Otherwise, go to step 3.
c.If you are running Apple Talk for Macintosh:
Make sure that you can see the Print / Fax server name under the
step 3.