75Help
BT Zenith Flip – Issue 1 – Edition 04 – 08.09.05 – 6861
If you experience any problems, please call the Helpline on 0870 605 8047
Your caller cannot hear you
■Secrecy is switched on. Press the Secrecy

Off

option button to speak to your
caller again.
Incoming caller’s number is not displayed even though you have Caller Display
■Caller has to allow their number to be sent. It has been withheld or is unavailable.
Possible problems with text messaging
Text messages cannot be sent and screen displays

Message Sending Failed

.
■The base station power supply or telephone line cord might not be properly connected.
■Check that the base station power supply is plugged into the mains socket and switched
on and that the telephone is plugged into the telephone wall socket.
■There might be a fault on the line. Check your telephone line is working properly.
■You might have deleted the server number in error. See page 53for instructions on how
to enter the number.
Cannot send text
■Check service centre number is correct including 1470P prefix.