Cannot print over a network

Cannot print over a TCP/IP network

Cause

Corrective Action

The printer’s IP address is not congured correctly.

Make sure the printer’s IP address is congured

 

correctly. For details, see “Conguring the IP

 

Address Using imagePROGRAF Device Setup

 

Utility”. (→P.492) or see “Conguring the IP Address

 

Using the Printer Control Panel”. (→P.566)

 

 

The printer’s TCP/IP network settings are not

Make sure the printer’s TCP/IP network settings are

congured correctly.

congured correctly. For details, see “Conguring the

 

Printer’s TCP/IP Network Settings”. (→P.564)

 

 

The computer you are trying to print from is not

Make sure the computer’s TCP/IP network settings

congured correctly.

are congured correctly. For details, see “Conguring

 

the Printer Driver Destination (Windows)”. (→P.582)

 

 

Cannot print over AppleTalk or Bonjour networks

Cause

Corrective Action

The AppleTalk protocol is not enabled on the printer.

Activate AppleTalk on the printer. For details,

 

see “Conguring the Printer’s AppleTalk Network

 

Settings”. (→P.587)

 

 

The computer you are trying to print from is not

Make sure the computer’s AppleTalk settings are

congured correctly.

congured correctly. For details, see “Conguring

 

the Destination for AppleTalk Network (Macintosh)”.

 

(→P.589) or see “Conguring the Destination for

 

Bonjour Network (Macintosh)”. (→P.597)

 

 

The computer and printer are not on the same

Due to the nature of Bonjour, you cannot print if

network.

the printer is on another network behind a router.

 

Make sure the computer and printer are on the same

 

network. For information about network settings, ask

 

your network administrator.

 

 

662 Troubleshooting

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Canon 2159B002 user manual Cannot print over a TCP/IP network, Cannot print over AppleTalk or Bonjour networks