Other Messages

Parts replacement time has passed.

Cause

Corrective Action

It is past the recommended time to replace

Contact your Canon dealer for assistance.

consumables for which service is required.

 

 

 

Multi-sensor error

Cause

Corrective Action

Direct sunlight or strong lighting may be shining on

Take steps to ensure the printer is not used when

the printer and causing the sensor to malfunction.

exposed to direct sunlight or strong lighting.

 

 

The performance of a sensor inside the printer may

Contact your Canon dealer for assistance.

be impaired.

 

 

 

Roll feed unit err

Cause

Corrective Action

The Roll Feed Unit is not working.

Turn off the printer, remove the Roll Feed Unit

 

momentarily, and then reinstall it.

 

(→P.153)

 

(→P.154)

 

 

 

If the message is still displayed after you do this,

 

contact your Canon dealer for assistance.

 

 

No Roll Feed Unit.

Cause

Corrective Action

The printer has received a print job that species

Install the Roll Feed Unit and resend the print job.

rolls, but the Roll Feed Unit is not installed.

(→P.154)

 

 

Hardware error. xxxxxxxx-xxxx (x represents a letter or number)

In the following situations, turn off the printer and wait at least three seconds before restoring power. However, keep the printer off and remove the roll if the last portion of roll paper was used during a print job and paper could not be advanced because the trailing edge is taped to the roll. If tape and the Belt Stopper have not been removed from inside the Top Cover, turn off the printer, open the Top Cover, and remove the tape and Belt Stopper before restoring power.

If the message is still displayed, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance.

The error message is displayed with the following instructions: Turn off printer, wait, then turn on again.

Error Message 719

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Canon 2159B002 user manual Parts replacement time has passed, Multi-sensor error