Canon 2159B002 user manual Fine Scratches Appear on Glossy Paper from the Cassette

Problems with the printing quality

Fine Scratches Appear on Glossy Paper from the Cassette

Cause	Corrective Action
When glossy paper is fed from the cassette, paper	It may help prevent scratches from the paper path if
dust or other debris on the guides or in the paper path	you print glossy paper from the Top Paper Feed Slot
that turns paper around may damage the surface of	instead. (→P.89)
glossy paper.

Roller marks are left across the trailing edge of paper

Cause	Corrective Action
A document was removed after printing from	Following the instructions, press the Load/Eject
the Front Paper Feed Slot without pressing the	button, remove the paper, and then press the OK
Load/Eject button.	button.
	Wipe away any soiling on the rollers. (→P.644)
	(→P.647)

Line thickness is not uniform (Windows)

Cause	Corrective Action
In the Special Settings dialog box of the Windows	Open the printer driver’s Properties dialog box from
printer driver, Fast Graphic Process is selected.	Print in the application software’s File menu, and try
	printing following the steps below.
	1.Remove the check from Open Preview When
	Print Job Starts in the Main sheet.
	2.Remove the check from Page Layout in the
	Layout sheet.
	3.Click the Special Settings button in the Layout
	sheet to open the Special Settings dialog
	box, and remove the check from Fast Graphic
	Process.

Thin lines are not printed after switching to Economy Printing mode

Cause	Corrective Action
You have selected Economy Printing in the printer	Clear the Economy Printing check box in the printer
driver before printing.	driver and try printing again.

672 Troubleshooting