5. DISPLAY

EO1-11152

5.1 Upper Row (16-digit dot windows)

(3) Error Messages (in any mode except “LOCK”)

When an error occurs, an error message (programmable) is displayed, with an error buzzer generated (a long tone).

16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1

XXXXXXXXXXXXXXXX

Error Message (max. 16)

Read the Error Message, depress the [C] key to cancel the error status and tone, operate the sequence again after removing the cause of the error.

The following table shows the cause of the error.

If the error status cannot be cancelled or an error message not listed in the table below is displayed, please contact your nearest TOSHIBA TEC representative.

 

ERROR MESSAGE TABLE

 

 

Error Message

Cause of the Error

(Standard Setting)

 

OPERATION ERROR

Key Sequence or Operation Procedure Error

MANAGER REQUIRED

The operation requires a Manager Intervention.

CLOSE DRAWER

The drawer must be closed before the operation.

COMPULSORY CODE

No code has been entered where it is compulsory.

COMP DEPOSIT

Sub-link Department is compulsory, but not yet entered.

SCALE REQUIRED

The [SCALE] key has not been depressed where required.

SCALE OUT

The scale is malfunctioning.

PC COMM ERROR

File Receive Error (when a PC is connected).

CODE ERROR

An undefined code has been entered, or the entered code has already been

 

defined.

PROGRAM ERROR

An additional entry of new PLU or new customer file is not acceptable,

 

because the memory of each table is full.

CALL MANAGER

The card is not acceptable as a result of Negative Card checking.

DRAWER LIMIT

A media pick up operation is now required.

LINK PLU ERROR

PLU linkage error such as when a sub-link PLU is not programmed in the Link-

 

PLU Table.

COMPULSORY SLIP

The operation requires a endorsement print.

CDV ERROR

Check Digit Value Error

COMP CHECK NO.

Performing the negative card check is necessary before finalizing a sale by a

 

media key which has the compulsory status of the negative card check.

X/Z IN PROGRESS

Read/Reset operation is unavailable during the consolidation of the

 

communication buffer by PC (or master terminal).

ALREADY RESERVED

Read/Reset/Reserve operation was attempted when reset data remained in

 

the communication buffer. (in case of the program option to prohibit rewriting

 

reset data in the communication buffer)

UNDER AGE

Underage person has attempted to buy cigarette or alcoholic beverage.

COMP QUANTITY

Quantity Entry Compulsion Error (when this compulsion status is programmed

 

to a PLU item).

PIN ERROR

EFT Pin Pad Error

NO RESPONS

Time-out condition on the EFT terminal

RECEIPT REQUIRED

Entry of new sale transaction is attempted before issuing the store receipt.

RESPONS NG

Communication error between the ECR and the EFT terminal.

MISC ERROR

Other errors

PAPER END

Paper is out.

HEAD OPEN ERROR

Print head remains open.

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Toshiba MA-1595-1 owner manual Error Messages in any mode except Lock