Messages regarding paper

Paper jam.

Cause

Corrective Action

A paper jam occurred in the printer during printing.

Press the Load/Eject button and remove the jammed

 

paper.

 

(→P.144)

 

(→P.182)

 

 

You have loaded and printed on a roll when sheets

Press the Load/Eject button, remove the roll, and

are selected as the paper source on the Control

load a sheet. Otherwise, select the roll as the media

Panel.

source on the Control Panel and reload the roll.

 

 

Cannot cut paper.

Cause

Corrective Action

There are sheets left on the Output Tray.

Remove the paper.

 

 

There is a foreign object by the Output Tray,

Remove the foreign object.

obstructing the Cutter Unit.

 

 

 

You are not using the printer under the recommended

Use the printer only where the recommended

environmental conditions for the paper.

environmental conditions for the paper are met.

 

Note that various environmental conditions are

 

recommended for various types of paper. For details

 

on the recommended environmental conditions for

 

paper, see “Types of Paper”. (→P.112)

 

 

You are using paper that is not compatible with

Cut the roll manually.

automatic cutting.

(→P.135)

 

 

The Cutter Unit stops in the middle of cutting.

Move the Cutter Unit to the left, and then remove the

 

roll paper. If the roll cannot be cut using the Cutter

 

Unit, cut the roll manually.

 

(→P.135)

 

 

In other cases, the Cutter Unit may be damaged.

Contact your Canon dealer for assistance.

 

 

708 Error Message

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Canon 2159B002 user manual Paper jam, Cannot cut paper