Other problems

Depression on the leading edge is left

 

 

 

 

 

Cause

Corrective Action

 

 

Keeping a roll in the printer for a long time without

When printing quality is most important, we

 

 

printing on it may leave a depression on the leading

recommend setting TrimEdge Reload to On or

 

 

edge.

Automatic so that the paper edge is automatically

 

 

 

cut before printing.

 

 

 

 

 

Roller marks are left across the trailing edge of paper

 

 

 

 

Cause

Corrective Action

 

 

A document was removed after printing from

Following the instructions, press the Load/Eject

 

 

the Front Paper Feed Slot without pressing the

button, remove the paper, and then press the OK

 

 

Load/Eject button.

button.

 

 

 

 

 

 

 

Wipe away any soiling on the rollers. (→P.644)

 

 

 

(→P.647)

 

 

 

 

 

The printer does not go on

 

 

 

 

 

 

Cause

Corrective Action

 

 

The printer is unplugged.

Plug the power cord into the outlet, and then turn on

 

 

 

the printer.

 

 

 

 

 

 

The specied voltage is not supplied.

Check the voltage of the outlet and breaker.

 

 

 

For information on the specied voltage, see

 

 

 

“Specications”. (→P.74)

 

 

 

 

 

Roll paper cannot be inserted into the Paper Feed Slot

 

 

 

 

Cause

Corrective Action

 

 

The roll paper is warped.

Straighten out curls and reload the roll.

 

 

 

 

 

 

The roll was pulled out by force when it had been

Hold down the Load/Eject button for a while and

 

 

advanced before printing, and this action closed the

reload the roll.

 

 

Paper Feed Slot.

 

 

 

 

 

 

Cannot load sheets in the tray

 

 

 

 

Cause

Corrective Action

 

 

The paper source selection is incorrect.

Press the Feeder Selection button to activate the

 

 

 

Paper Tray lamp.

 

 

 

 

 

The Front Tray Guides are in the Front Paper Feed Slot.

Cause

Corrective Action

Paper cannot be ejected because the roll was

On the Control Panel, momentarily select POP

advanced when the Front Tray Guides were in the

Board on the screen for selection of the media type.

Front Paper Feed Slot.

The Front Paper Feed Slot will rise, so lift the Vertical

 

Paper Guides and store them toward the front.

 

 

Troubleshooting 693

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Image 707
Canon 2159B002 user manual Depression on the leading edge is left, Printer does not go on, Cannot load sheets in the tray