Chapter 15 Maintenance & Frequently Asked Questions 15-1
Maintenance &
Frequently Asked
Questions
LASER CLASS 3170 Series.
CFYA/YAH/YAN 120v US V1.0
Chapter 15Maintenance & Frequently Asked Questions
This chapter shows you how to perform the routine tasks required to
keep the fax unit operating at peak performance.
At the end of this chapter you are shown how to troubleshoot minor
problems in response to error messages in reports or on the LCD display.
❏Removing Document Feed Jams .......................................................... 15-2
❏Removing Printer Feed Jams................................................................. 15-4
•Locating a Paper Jam........................................................................ 15-5
❏Storing Recording Paper...................................................................... 15-15
•Recommended Paper...................................................................... 15-15
•Storing the Paper Supply............................................................... 15-16
❏Changing the Toner Cartridge............................................................ 15-17
❏Storing Toner Cartridges...................................................................... 15-22
•Handling Cartridges....................................................................... 15-22
•Storing Cartridges........................................................................... 15-23
•Disposing of Used Toner Cartridges ............................................ 15-23
❏Periodic Cleaning.................................................................................. 15-24
•Cleaning the Fax Unit..................................................................... 15-24
•Cleaning the Transfer Guide Area................................................ 15-25
•Cleaning the Scanning Area........................................................... 15-27
❏Refilling the Stamp Ink Compartment (option) ............................... 15-33
❏Error Code Table (listed by number)................................................. 15-35
❏List of LCD Display Messages (Alphabetic List) ............................. 15-38
❏Questions and Answers....................................................................... 15-42
•Documents Are Not Being Sent Correctly................................... 15-42
•Documents Are Not Being Received Correctly........................... 15-45
•Documents Are Not Being Copied............................................... 15-46
•Having Other Problems. ................................................................ 15-46
❏Recording the User Reminder Sheets ................................................ 15-48