Chapter 15 Maintenance & Frequently Asked Questions 15-39
Maintenance &
Frequently Asked
Questions
LASER CLASS 3170 Series.
CFYA/YAH/YAN 120v US V1.0
MESSAGE WHAT IT MEANS
The transaction has completed but the handset is not sitting completely
on its cradle. Make sure the handset is sitting completely on its cradle.
HANG UP PHONE
If documents have been received in confidential mailboxes, print them.
(➞10-8)
If documents have been received in memory boxes, print them. (➞8-25)
Check the content of the memory and if there are documents in the
memory that you do not need, delete them from the memory. (➞8-9)
If you tried to send a document with “Ultra Fine,” “Super Fine,” or
“Text/Photo,” try sending by direct sending, or set to “Fine” or “Text”
and send by memory sending.
MEMORY FULL The memory is full. If the document has been received in the memory,
print the document. (➞8-6)
You may be using the wrong ITU-T subaddress/password. Contact the
other party and make sure you are using the correct subaddress/password.
The memory of the other party’s fax unit may be full. Contact the other
party and request that they clear the memory on their fax unit.
You have tried to check the contents of the memory but no documents are
currently stored in the memory.
The other party’s fax unit may not be able to function as a relay station, or
it may not be set up correctly to receive and relay documents. Contact the
other party and make sure it can function as a relay station.
If the fax unit can be set up as relay station, confirm that it is set up
correctly for relay transmissions. Make sure you have both registered the
same ITU-T subaddress/password.
If the memory of the other party’s fax unit is full, it will not be able to
receive and relay documents. Ask them to clear part or all of the memory
on their fax unit.
NO DOC. STORED
NO ORIGINAL RELAY TX
The memory is full. Wait until the current document transmission has
completed.
The other party did not answer. Start the procedure again from the
beginning and try again. If the connection fails again, make sure the other
party is using a G3-compatible fax machine.
The other party’s fax unit may not support the use of confidential
mailboxes. Contact the other party and confirm whether or not they can
set up confidential mailboxes.
MEMORY FULL
PLEASE WAIT
NO ANSWER
NO CONFID. TX
The document is longer than 39.4 inches (1 meter). Cut the document into
smaller sheets. Reduce them on a copy machine if necessary. Then paste
them on standard letter or A4-size sheets for scanning.
DOCUMENT TOO LONG
You have to enter department access code to send document.ENTER DAC