2
Troubleshooting
List of Error Messages
This section explains the various messages that appear on the touch panel display, along with possible causes and remedies.
For explanations of messages that are not listed here, see
If the machine displays a
•When scanning or printing cannot be performed because of an operational error.
•When you need to make a decision or take some action during scanning, copying, or printing.
•When you need to make a decision or take some action while browsing the network.
The following is a list of
Load paper.
Cause 1 | The machine has run out of paper. No more prints can be made. |
| Load paper. (See “Loading Paper,” on p. |
Remedy | |
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Cause 2 | The paper drawer is not correctly inserted. |
| Insert the paper drawer as far as it will go. (See “Loading Paper,” on p. |
Remedy | |
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Load LTR size paper. | |
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Cause | The optimum paper size selected by the Automatic Paper Selection mode is not available in the machine. |
| Load the indicated paper size into the machine. If you press (Start) while this message is displayed, prints are made with the |
Remedy 1 | |
| currently selected paper size. |
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Remedy 2 | If the message continues to be displayed even if the indicated paper size is loaded, set Paper Drawer Auto Selection On/Off in |
| Function Settings (from the Settings/Registration screen) for that paper drawer to ‘On’. (See |
Return page 1 to the top, and then press the [Start] key.
Cause | Scanning was stopped due to a problem with the feeder. |
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Remedy | Arrange the originals in page order with the first page on top. Place the originals back into the feeder’s original supply tray, and |
| press (Start). |