2

Troubleshooting

Remove the original from the platen glass.

Cause

An original remains on the platen glass.

 

 

Remedy

Remove the original from the platen glass, and place the new original.

 

 

Remove the original from the feeder.

Cause

The machine cannot scan your original using the feeder. An original is placed in the feeder and on the platen glass.

 

 

Remedy

Remove the original from the feeder.

 

 

Original scanning area (thin glass strip) is dirty.

Cause

The feeder's scanning area is dirty.

 

Clean the feeder's scanning area. (See “Cleaning the Original Scanning Area of the Feeder (Duplex Color Image Reader Unit),” on p.

Remedy

 

1-37.)

 

Original scanning area (Feeder) is dirty.

 

 

 

 

Cause

The feeder’s scanning area is dirty.

 

Clean the feeder’s scanning area. (See “Cleaning the Original Scanning Area of the Feeder (Duplex Color Image Reader Unit),” on p.

Remedy

 

1-37.)

 

Adjusting gradation. Please wait a moment.

 

 

 

 

Cause

The machine is performing an automatic gradation adjustment.

 

 

Remedy

Wait for the machine to finish the automatic gradation adjustment. When the adjustment is complete, printing automatically

 

resumes.

Cleaning the drum... Please wait a moment...

Cause

The machine is in the process of cleaning the drum.

 

 

Remedy

Wait for the machine to finish cleaning the drum. When cleaning is complete, printing automatically resumes.

 

 

Remove the paper from the folding unit stack area.

Cause

Output from a previous job remains in the output area of the Document Insertion/Folding Unit.

 

Remove the paper in the output area of the Document Insertion/Folding Unit.

Remedy

 

 

2-52List of Error Messages