# 854

Cause

Device information could not be delivered because the client machine has Restrict Receiving Device Information in Device

 

Information Delivery Settings in Management Settings (from the Settings/Registration screen) set to ‘On’.

 

 

Remedy

Try delivering device information again after setting Restrict Receiving Device Information in Device Information Delivery Settings

 

in Management Settings (from the Settings/Registration screen) to ‘Off’. (See e-Manual > Security.)

 

 

# 855

 

 

 

 

 

Cause

Device information could not be delivered because a language that the client machine cannot handle was included in the device

 

information.

 

 

Remedy

Contact your local authorized Canon dealer.

 

 

#856

 

 

 

 

 

Cause

The job was canceled because there was not enough free space on the hard disk to store the temporary data.

 

 

Remedy

Contact your System Manager.

 

 

# 857

 

 

 

 

 

Cause

Data reception timed out, or the job was canceled at the host.

 

 

Remedy

Check that the network is functioning properly, and then try printing again.

 

 

# 858

 

 

 

 

 

Cause

There is a problem with the print data sent from an external application.

 

 

Remedy

Check the settings of the data sent to the machine, make sure they are compatible with the machine, and try sending the data

 

again.

 

 

# 859

 

 

 

 

 

Cause 1

A compression error occurred with the image data.

 

 

Remedy

Check the print settings, and try printing again.

 

 

Cause 2

An original was not scanned properly, or the orientation of the original was incorrect.

 

 

Remedy1

Check the scan settings, and try scanning again.

 

 

Remedy2

Turn the main power OFF, wait for 10 or more seconds, and turn the main power back ON.

 

 

# 860

 

 

 

 

 

Cause 1

A paper jam occurred during printing.

 

 

Remedy

Try printing again.

 

 

Cause 2

You tried to print on a transparency sheet not made for this machine.

 

 

Remedy

Load transparencies made for this machine into the machine, and then try printing again.

 

 

2

Troubleshooting

List of Error Messages

2-59