2

Troubleshooting

# 849

Cause

Device information could not be delivered because the client machine is processing a job.

 

 

Remedy

Try delivering device information again after the client machine finishes processing the job.

 

 

# 850

 

 

 

 

 

Cause

Device information could not be delivered because a screen relating to the device information to be delivered is being processed.

 

 

Remedy

Try delivering the device information again after the screen is cleared from the client machine. (See e-Manual > Security.)

 

 

# 851

 

 

 

 

 

Cause 1

There is insufficient memory remaining in the system.

 

 

Remedy

Check the system’s available memory, and delete any unnecessary documents stored in the Mail Box and the Fax/I-Fax Inbox. (See

 

e-Manual > Fax/I-Fax Inbox and Access Stored Files.)

 

 

Cause 2

The machine’s memory is full.

 

 

Remedy

Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See e-

 

Manual > Fax/I-Fax Inbox and Access Stored Files.)

 

 

Cause 3

The scanned document cannot be stored because there are more than 2,000 documents in the specified Mail Box and the Fax/I-Fax

 

Inbox.

 

 

Remedy

If there are a large number of documents, delete the unnecessary ones from the specified Mail Box and the Fax/I-Fax Inbox. (See

 

e-Manual > Fax/I-Fax Inbox and Access Stored Files.)

 

 

# 852

 

 

 

 

 

Cause

An error occurred because the main power was turned OFF due to an unspecified cause while a job was being processed.

 

 

Remedy

Check to see that the power plug is firmly inserted into the power outlet and that it is not in a situation where the power can easily

 

be turned OFF. Try processing the job again, if necessary.

 

 

# 853

 

 

 

 

 

Cause 1

When trying to print a large number of pages, the job is not performed due to insufficient memory resources.

 

 

Remedy

Reduce the number of pages to print, or perform the print job again when no other jobs are reserved.

 

 

Cause 2

The job could not be processed, because it was canceled from the printer driver while the print data was being sent to the

 

machine.

 

 

Remedy

Try printing again.

 

 

Cause 3

The spool memory is full when Use Spool Function in Network in Preferences (from the Settings/Registration screen) is set to ‘On’,

 

therefore, data received from the host could not be spooled.

 

 

Remedy

Set Use Spool Function in Network in Preferences (from the Settings/Registration screen) to ‘Off’, and try sending the print data

 

again. (See e-Manual > Network.)

 

 

Cause 4

The maximum number of receivable data exceeds the receive limit.

 

 

Remedy

Try printing the documents again after all current jobs are complete. If you still cannot print, check the sent data.

 

 

Cause 5

The number of secured documents exceeded the maximum limit that can be reserved at a time.

 

 

Remedy

Print or erase the secured documents that are stored in the machine, and try printing again. (See e-Manual > Secured Print and

 

Print.)

2-58List of Error Messages