Check covers are closed.
Cause | The cover of the optional equipment is open. |
| Check that the cover of the Paper Deck |
Remedy1 | |
| Check that the cover of the Staple Finisher or Booklet Finisher is closed. |
Remedy2 | |
| Check that the cover of the Document Insertion/Folding Unit or Document Insertion Unit is closed. |
Remedy3 | |
| Check that the cover of the External 2/3 Hole Puncher is closed. |
Remedy4 | |
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Load staples. |
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Cause | There are no staples in the staple cartridge of the Staple Finisher or Booklet Finisher stapler unit. |
| Replace the staple cartridge of the Staple Finisher or Booklet Finisher stapler unit. (See “Replacing the Staple Cartridge in the |
Remedy | |
| Stapler Unit,” on p. |
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Check the punch waste tray. | |
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Cause | The punch waste tray of the External 2/3 Hole Puncher is full or almost full. |
| Remove the punch waste in the punch waste tray of the External 2/3 Hole Puncher. (See “Removing Punch Waste,” on p. |
Remedy | |
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Load staples into the saddle stitcher unit.
Cause | There are no staples in the staple cartridge of the Booklet Finisher saddle stitcher unit. |
| Replace the staple cartridge of the Booklet Finisher saddle stitcher unit. (See “Replacing the Staple Cartridge in the Saddle Stitcher |
Remedy | |
| Unit,” on p. |
The Dept. ID or PIN is incorrect.
Cause | The Department ID and password you entered are not registered. |
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Remedy | Contact the system manager of your Department for the correct Department ID and password. |
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The hard disk needs to be replaced. (Call service rep.)
Cause | The hard disk is not functioning properly, or is not attached. |
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Remedy1 | Contact your local authorized Canon dealer. |
| If the Removable HDD Kit is installed, check the hard disk. |
Remedy2 | |
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Troubleshooting
List of Error Messages |