Check covers are closed.

Cause

The cover of the optional equipment is open.

 

Check that the cover of the Paper Deck Unit-A1 or Paper Deck Unit-D1 is closed.

Remedy1

 

Check that the cover of the Staple Finisher or Booklet Finisher is closed.

Remedy2

 

Check that the cover of the Document Insertion/Folding Unit or Document Insertion Unit is closed.

Remedy3

 

Check that the cover of the External 2/3 Hole Puncher is closed.

Remedy4

 

 

Load staples.

 

 

 

 

 

Cause

There are no staples in the staple cartridge of the Staple Finisher or Booklet Finisher stapler unit.

 

Replace the staple cartridge of the Staple Finisher or Booklet Finisher stapler unit. (See “Replacing the Staple Cartridge in the

Remedy

 

Stapler Unit,” on p. 1-26.)

 

Check the punch waste tray.

 

 

 

 

Cause

The punch waste tray of the External 2/3 Hole Puncher is full or almost full.

 

Remove the punch waste in the punch waste tray of the External 2/3 Hole Puncher. (See “Removing Punch Waste,” on p. 1-33.)

Remedy

 

 

Load staples into the saddle stitcher unit.

Cause

There are no staples in the staple cartridge of the Booklet Finisher saddle stitcher unit.

 

Replace the staple cartridge of the Booklet Finisher saddle stitcher unit. (See “Replacing the Staple Cartridge in the Saddle Stitcher

Remedy

 

Unit,” on p. 1-30.)

The Dept. ID or PIN is incorrect.

Cause

The Department ID and password you entered are not registered.

 

 

Remedy

Contact the system manager of your Department for the correct Department ID and password.

 

 

The hard disk needs to be replaced. (Call service rep.)

Cause

The hard disk is not functioning properly, or is not attached.

 

 

Remedy1

Contact your local authorized Canon dealer.

 

If the Removable HDD Kit is installed, check the hard disk.

Remedy2

 

 

2

Troubleshooting

List of Error Messages

2-53