2

Troubleshooting

# 861

Cause

An error occurred while processing PDL data or image data.

 

 

Remedy

Confirm the print settings you made when printing from a computer.

 

 

# 862

 

 

 

 

 

Cause 1

The booklet trays have exceeded their stacking limits. (See Getting Started.)

 

 

Remedy

Change the print data or print settings, and try printing again.

 

 

Cause 2

A combination of settings that is not supported was set.

 

 

Remedy

Change the print data or print settings, and try printing again.

 

 

Cause 3

Data that is not guaranteed to be compatible was printed.

 

 

Remedy

Change the print data or print settings, and try printing again.

 

 

# 863

 

 

 

 

 

Cause

An error occurred while processing PDL data or image data.

 

 

Remedy

Check the settings, and try printing again.

 

 

# 865

 

 

 

 

 

Cause

A function related to performing jobs is restricted.

 

 

Remedy

Contact your System Manager.

 

 

# 889

 

 

 

 

 

Cause

You cannot scan or print the document because it has Scan Lock Information embedded.

 

 

Remedy

Check the Scan Lock Information or contact your System Manager.

 

 

# 904

 

 

 

 

 

Cause

The destination which is registered in [Favorite Settings] cannot be updated even when an address book is acquired from another

 

imageRUNNER ADVANCE/imagePRESS series connected to the network.

 

 

Remedy

Register [Favorite Settings] using the touch panel display of the machine.

 

 

# 905

 

 

 

 

 

Cause

You cannot execute the job because some error occurred on the network.

 

 

Remedy

Check the length of the path, access privilege, and the use of the files or folders.

 

 

2-60List of Error Messages