2
Troubleshooting
# 410
Cause | The files cannot be stored because there are too many jobs waiting to be stored. |
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Remedy | Try storing the files again after the previous job finishes being stored. |
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# 411 |
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Cause | The files are already locked by the other operations. |
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Remedy | Wait a few moments, and try processing the job again. |
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# 701 |
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Cause 1 | The specified Department ID does not exist, or the password has changed. |
| Enter the correct Department ID or password using - (numeric keys) on the control panel, and try again. |
Remedy | |
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Cause 2 | The Department ID or password was changed while the machine was processing a job. |
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Remedy | Change the Department ID and password, and try again. If you do not know the password, contact your System Manager. |
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Cause 3 | <Allow Printer Jobs with Unknown IDs> is set to ‘Off’. |
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Remedy | Set <Allow Printer Jobs with Unknown IDs> to ‘On’. (See |
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# 703 |
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Cause | The hard disk is full, and no more images can be scanned. |
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Remedy 1 | Wait a few moments, and try scanning again after the current send jobs complete. |
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Remedy 2 | Erase documents stored in the Mail Box and the |
| power OFF, and then back ON again. (See |
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#711 |
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Cause | The Mail Box and the |
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Remedy | Erase unnecessary documents stored in the Mail Box and the |
| Files.) |
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# 712 |
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Cause | The maximum number of documents are already stored in the Mail Box and the |
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Remedy | Erase unnecessary documents stored in the Mail Box and the |
| Files.) |
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# 749 |
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Cause | You could not execute the job because a service call message is being displayed. |
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Remedy | Turn the main power OFF, wait for 10 or more seconds, and turn the main power back ON. If the machine still does not work |
| normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer. (See |
| Before You Start Using This Machine.) |