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Troubleshooting
Clearing Paper Jams
If a paper jam occurs, the following screens appear on the touch panel display.
Screens Indicating the Locations of Paper Jams
The screen indicating the location of the paper jam and instructions on how to clear the paper jam appear on the touch panel display. This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared.
■Example of a Screen Indicating the Location of the Paper Jam
You can check the location of the paper jam on the touch panel display.
If you press [Close], you can continue operations, such as setting modes, even if the jammed paper is not removed immediately.
If a paper jam occurs in the Feeder, you cannot continue operating the machine. Follow the directions on the touch panel display to clear the paper jam. (See “Feeder (Duplex Color Image Reader
■Example of a Screen Indicating How to Clear the Paper Jam
•The fixing unit and its surroundings inside the machine may become hot during use.. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock..
•When removing jammed paper or when inspecting the inside of the machine, do not be exposed to the heat emitted from the fixing unit and its surroundings for prolonged time, as doing so may result in low temperature burns, even though you did not touch them directly..
•If a paper jam occurs, follow the directions on the touch panel display to remove any jammed paper from inside the machine.. Do not insert your fingers into the part not indicated on the touch panel display, as doing so may result in personal injury or burns..
•After clearing all paper jams, remove your hands from the machine immediately.. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the feed rollers, which could result in personal injury or damage if the machine suddenly starts printing..