Troubleshooting Guide

Horizontal stripes appear, or the exposure or color tone look strange.

Horizontal stripes (noise) or irregular exposures can be caused by fluorescent light, LED bulbs, or other light sources during viewfinder or Live View shooting. Also, the exposure or color tone may not come out right. A slow shutter speed may solve the problem.

The standard exposure cannot be obtained or the exposure is irregular.

During viewfinder shooting or Live View shooting, if you use a TS-E lens (except the TS-E17mm f/4L or TS-E24mm f/3.5L II) and shift or tilt the lens or use an Extension Tube, the standard exposure may not be obtained or the exposure may be irregular.

The continuous shooting speed is slow.

Depending on the lens type, shutter speed, aperture, subject conditions, brightness, etc., the continuous shooting speed may become slower.

The maximum burst during continuous shooting is lower.

With ISO 12800 or “H” (equivalent to ISO 25600), the maximum burst for continuous shooting will greatly decrease (p.99).

Set [z3: High ISO speed NR] to [Standard/Low/Disable]. If it is set to [High] or if [Multi Shot Noise Reduction] is set, the maximum burst during continuous shooting will greatly decrease (p.131).

With [Chromatic aberration: Enable], the maximum burst for continuous shooting will greatly decrease (p.135).

During WB bracketing, the maximum burst for continuous shooting will decrease (p.145).

If you shoot something that has fine detail (such as a field of grass), the file size will be larger and the actual maximum burst may be lower than the number mentioned on page 95.

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