Error Codes

Error number

Cause and countermeasures

If there is a problem with the camera, an error message will appear. Follow the on- screen instructions.

Number

Error Message and Solution

01

02

Communications between the camera and lens is faulty. Clean the lens contacts.

ÎClean the electrical contacts on the camera and lens or use a Canon lens (p.21, 22).

Card cannot be accessed. Reinsert/change card or format card with camera.

ÎRemove and insert the card again, replace the card, or format the card (p.32, 48).

Cannot save images because card is full. Replace card.

04ÎReplace the card, erase unnecessary images, or format the card (p.32, 268, 48).

 

The built-in flash could not be raised. Turn the camera off and on

05

again.

 

ÎOperate the power switch (p.35).

 

 

 

Sensor cleaning could not be performed. Turn the camera off and

06

on again.

 

ÎOperate the power switch (p.35).

 

 

10, 20

An error prevented shooting. Turn the camera off and on again or

30, 40

re-install the battery.

50, 60

 

ÎOperate the power switch, remove and install the battery pack

70, 80

99

again, or use a Canon lens (p.35, 32).

* If the error still persists, write down the error number and contact your nearest Canon Service Center.

343