Double Feed

Error Code: D002

Problem: A double feed was detected by the document length.

Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 3-23.)

Error Code: D004

Problem: A double feed was detected ultrasonically.

Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 3-23.)

Double Feed (Rapid Recovery System)

Problem: Double feeding of document pages has been detected while scanning with the Rapid Recovery System enabled.

Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 3-23.)

Staple Detected

Error Code: J001

Problem: A stapled document has been detected.

Solution: Remove the staple(s), and rescan the document.

Chapter 6 Practical Examples

Tray Error

Error Code: E021

Problem: An error has occurred with the Document Feed Tray.

Solution: Turn the power OFF, and restart the scanner.

Count Mismatch

Error Code: U001

Problem: The specified count has not yet been reached.

Solution: Check the document count, and scan again.

Error Code: U002

Problem: Scanning finished without reaching the specified count.

Solution: Check the document count, and scan again.

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