Canon iP5000 quick start Paper Does Not Feed Properly

Troubleshooting

Paper Does Not Feed Properly

Problem	Possible Cause		Try This
Paper Does Not	Inappropriate paper	Check to see if the paper you are printing on is too thick or curled.
Feed Properly	type is used	See “Print Media to Avoid” on page 3.
		Flatten paper when it is curled.
	Paper Feed Roller is	Follow the steps described below to clean the Paper Feed Rollers.
	dirty	1.	Ensure that the printer is on and there is no paper loaded in the printer.
		2.	Select the Paper Feed Roller of the Sheet Feeder or Cassette by pressing the
			Paper Feed Switch on the printer.
		3.	Hold down the RESUME/CANCEL button and release after the POWER lamp
			flashes three times.
			The Paper Feed Roller rotates as it cleans.
		4.	Repeat this cleaning operation twice.
		5.	Load three or more sheets of Letter-sized plain paper lengthways in the Sheet
			Feeder or Cassette selected in step 2.
		6.	Hold down the RESUME/CANCEL button and release after the POWER lamp
			flashes three times.
			Paper is fed and output.
		7.	Repeat this operation three times.
		If the printer still does not feed the paper properly through the printer, even after
		the cleaning operation, repeat the procedure.
	There are foreign	If a foreign object, such as a paper clip or a pencil, has fallen into the printer, turn
	objects inside the	off the printer and unplug the power cord from the power outlet before you try to
	Sheet Feeder or	remove it. If you are unable to remove it easily, contact the Customer Care Center.
	Cassette
	Paper is loaded	Ensure that paper is loaded correctly. Slide the paper guides against the paper
	incorrectly	stack, and check to see if the paper is not loaded beyond the Load Limit Mark. See
		“Loading Paper” on page 3 and “Canon Specialty Media” on page 14.

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