Troubleshooting
78
Writing Error/
Output Error/
Communication
Error
Printer port error Verify the printer port status.
1. Click Start, right-click My Computer and select Properties.
When using versions of Windows other than Windows XP, right-click My
Computer on the desktop and select Properties.
2. Click the Hardware tab and click Device Manager. Double-click Universal
Serial Bus controllers, and USB Printing Support.
When using Windows Me or Windows 98, click the Device Manager tab.
Double-click Universal Serial Bus controllers, and double-click the name of
your printer.
3. Check whether the General tab shows any unusual condition.
Cannot print with
Automatic Duplex
Printing
Size of loaded
paper is incorrect
Ensure that the size of loaded paper is suitable for Automatic Duplex Printing.
Incorrect paper size
is selected
Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
Check Paper Size on the Page Setup tab in the printer properties dialog box
(Windows) or the Page Setup dialog box (Macintosh) to ensure that it matches
the size of the paper loaded.
For the paper size compatible with Automatic Duplex Printing, refer to
“Automatically Printing on Both Sides of the Page” on the
User’s Guide
.
To print on both sides of the page manually, follow the procedure
below.
On the Page Setup tab, clear the Automatic check box. Then try printing again.
When using Mac OS 9, click Options in the Print dialog box, and then clear the
Automatic check box. Then try printing again. Mac OS X does not support the
manual duplex printing.
“Error No.: 300” *
Printer is not ready Ensure that the POWER lamp lights green.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash green when the printer is initializing. Wait until the
POWER lamp stops flashing.
When the POWER lamp is flashing orange, an error may occur in the printer. For
details on how to resolve the error, refer to “Handling Error Messages” on page
75.
Printer is not
properly connected
Ensure that the printer is securely connected to the computer.
zIf using a switching hub or other device, disconnect the printer
and reconnect it directly to the computer and try printing again.
If successful, the problem may have been with the device.
zThere could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Specified printer
name is not on the
print list under
Printer Setup Utility
(Print Center)
1. Select Application from the Go menu.
2. Double-click Printer Setup Utility in the Utility folder.
When using Mac OS X v.10.2, double-click the Print Center icon.
3. Ensure that the name of your printer is indicated in the printer list.
If the name of your printer d oes not appear in th e printer list, care fully follow
the procedures described in the

Easy Setup Instructions

and reinstall the
driver.
“Error No.: 1700”*
Waste ink absorber
almost full
The printer has a built-in waste ink absorber to hold the ink used during print
head cleaning. Eight flashes indicates that this absorber is nearly full.
Press the RESUME/CANCEL button to clear the error so you can continue
printing. Before the waste ink absorber becomes completely full, contact the
Customer Care Center.
“Error No.: 1851”*
Inner Cover is open
when printing
starts
Close the Inner Cover, then press the RESUME/CANCEL button.
Problem Possible Cause Try This