Troubleshooting

Symptoms and SolutionsYou cannot turn on the projector.

Cause

Countermeasure

 

 

The power cord is not connected

Check whether the power cord is connected correctly. (P47)

correctly.

Check that [Key lock] is not enabled. (P99)

 

 

The power cord has just been con-

You cannot turn on the projector until the POWER indicator

nected.

turns red after connecting the power plug. (P47)

 

 

The lamp cover is open.

Unplug the power cord from the power outlet and correctly

 

install the lamp cover and then turn on the projector again.

 

 

The safety device has activated

When the safety device is active, the POWER lamp does not

because you put the projector in

turn on when you connect the power cord. You cannot

the carrying bag during the cooling

release the safety device. Contact your dealer.

fan was rotating.

 

 

 

The safety device is activated

When the safety device is active, the POWER lamp does not

because the air intake or the

turn on when you connect the power cord. You cannot

exhaust vent is blocked and the

release the safety device for safety reason. Remove any

internal temperature of the projec-

obstacle that is blocking the air intake or exhaust vent and

tor is increased.

contact your dealer.

 

 

You cannot project an image from the projector.

Cause

Countermeasure

 

 

 

 

Any connection cable is con-

Check whether the projector is connected to the computer or

 

nected incorrectly.

AV equipment correctly. (P36, P37, P52)

 

 

 

 

20 seconds have not passed since

When the projector is turned on, the Opening window is dis-

 

the projector was turned on.

played for approximately 20 seconds. To project an image

 

 

immediately, press the OK button on the remote control or

 

 

top control. (P47)

 

 

 

 

No image is sent from the AV

Check that an image is played on the connected digital

 

equipment.

camera, video camcorder, DVD, etc.

Appendix

 

 

The wrong video terminal or signal

Check that the correct video terminal and signal type are

 

type is selected.

selected. (P36, P37, P52)

 

 

 

 

No input signal type has been

Press the INPUT button to select an appropriate input signal

 

selected.

type. (P53)

 

 

 

 

The video signal type is incorrect.

Check whether the selected signal type is correct. (P78,

 

 

P79, P138)

 

 

 

 

The BLANK function has been

Press the BLANK button on the remote control. (P68)

 

selected.

 

 

 

 

 

No image is sent due to the prob-

Turn on the projector and computer in this order again.

 

lem in the computer.

 

 

 

 

 

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